ABOUT WEST TOWN MALL

A drinking fountain and bottle filling station is located to the left of Charley's Philly Steaks just off of the Dining Pavilion and also outside of the restrooms. 

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Gift wrapping is available at Belk, Dillard's, and JCPenney.

To locate a lost item, please go to the Mall Office located behind the Food Court. The office is down the hallway, last door on the left.  Lost and Found items will be kept for 30 days. Unclaimed items are donated to local charities and the Simon Youth Foundation.

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All mall entrances will open 1 hour prior to regular business hours for walkers. The current opening hours for mall walking are:

Monday - Thursday 10:00AM

Friday - Saturday 9:00AM

Sunday 11:00AM

The mall office offers the following services:

General Information
Lost and Found
Simon Giftcards

Mall Office Hours:  Monday-Friday 8:30am - 5pm

The mall office can be found behind the Dining Pavilion.  Last door on the left once you go through the double doors.

You can charge your phone while you are shopping. Conveniently located Device Charging Stations in our seating areas and in the Dining Pavilion allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. 

West Town Mall now offers a convenient way to reserve up-front parking with Express Parking by MyPark.  The new parking program provides a quick and easy way for shoppers to pick-up, exchange or return an item!  Visitors can download the app and reserve a premium parking space just steps away from the primary entrances.

Guests can choose from 15 parking space near three of West Town Mall’s primary entrances:

Main mall entrance near The Cheesecake Factory

Main mall entrance near JC Penney

Level one of parking garage

Express Parking by MyPark offers complimentary parking for the first 30 minutes and $3 per hour thereafter.

Get to shopping faster by visiting usemypark.com to learn more and download the free app. 

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The Nursing Lounge is located in the restroom hallway beside Taco Bell in the Dining Pavilion. 

Handicapped parking is available at each entrance. A six-level parking garage is located on the southwest side of the mall by Belk Men, Home & Kids.  This is the best entrance to use when visiting Cinebarre or to access the Dining Pavilion. 

Select parking spaces are reserved for military & veterans.

Restrooms are located in the food court between Taco Bell and Chick fil a.  Additional restrooms are available in Belk, JC Penney, and Dillard's.

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Outside of The Cheesecake Factory.

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Simon Giftcards are available for purchase in the mall management office Monday-Friday 8:30AM to 5:00PM.

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The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Your health and safety is our priority, so per our Health Shopper Guidelines, this amenity or service is temporarily closed.

The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.

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We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "#Free Simon Wi-Fi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service.