All Entrances Are Wheelchair Accessible.
Handicapped accessible parking is available.
AED (Automatic External Defibrillator)
<div class="df_fb df_ps">An <strong>automated</strong> <strong>external</strong> <strong>defibrillator</strong> (<strong>AED</strong>) is a portable electronic device that automatically diagnoses the life-threatening cardiac arrhythmias of ventricular fibrillation and ventricular tachycardia in a patient, and is able to treat them through defibrillation, the application of electrical therapy which stops the arrhythmia, allowing the heart to reestablish an effective rhythm.</div> <br /> This device is now available in ALL Mall Security Vehicles and at the Mall Management Office on the Lower Level.<br /> If you are in need of an AED please call our Mall Security Hotline at 301-932-5692.
ATM Machine(s) located on Upper Level In Food Court & On Lower Level In Between Sears & JC Penney.
Baby Changing Station
There is a Baby Changing Station Conveniently Located on the Lower Level in the Restroom Facility Located Next To JC Penney.
Bring your child to the carousel for a magical ride! The carousel is located on the lower level in front of Kohl's.
Children's Play Area
Bring Your Little Ones Over to the Kidgits Clubhouse Located on the Lower Level in Front of JC Penney.
Coca-Cola Vending Machines Are Conveniently Located Throughout the Upper & Lower Levels. In Addition To Coin/Cash Currency, Machines Also Accept American Express, Discover, MasterCard & Visa as Form of Payment.
Directories (Mall Map)
Please Stop & Grab a Complimentary Mall Map at One of Our Upper or Lower Level Directories Located at the Food Court Entrance, Post Office Entrance, H&M, and Sears; Or, You Can Find Them at the Mall Management Office on the Lower Level.<br />
Water drinking fountains are located in the Food Court Restroom Area and JCPenney Restroom Area for your convenience.
<strong>We support local talent!</strong> Many different entertainment groups perform at St. Charles Towne Center throughout the year. Please visit our News/Events or Facebook Page for details on upcoming entertainment and don't forget to become a Mall Insider at St. Charles Towne Center so that you hear first about upcoming special mall events for free. Go here to get started: <a href="https://m.simon.com/insider.aspx?id=123">https://m.simon.com/insider.aspx?id=123</a>
EV (Electric Vehicle) Charging Stations
Take Advantage of Our EV Charging Stations Located in front of the Post Office Entrance on the Upper Level.
Please Take Advantage of Our Family Restroom(s) Located on the Upper Level in the Food Court & on the Lower Level Near the Kidgits Play Area & JC Penney.
Fax & Copies
Please Visit The Mall Management Office On The Lower Level For Your Faxing & Copying Needs.<br /> <br /> Faxes Can be Sent/Received at $2 per page (cover page is free of charge).<br /> Copies Can be Made at .25 Cents per page.<br /> <br /> **fee schedule subject to change at corporate discretion.
Satisfy Your Tastebuds by Visiting Any of Our Wonderful Eateries Located in Our Upper Level Food Court Located Between the JC Penney & Kohl's Entrances. To See a Full List of Featured Restaurant/Food Retailers Please Visit https://www.simon.com/mall/st-charles-towne-center/stores for Further Details.
Gift Wrapping is Available During the Winter Holiday Season. Please Visit "News/Events" or Visit Us On Our Facebook Page for Details.
Handicapped Accessible Restrooms
Please Take Advantage of Our Handicapped Accessible Restrooms Located in the Food Court on the Upper Level and Next to the Kidgits Play Area & JC Penney on the Lower Level.
Lost and Found
Lost and Found is located at the Mall Management office on the lower level.
Walk the mall and get free health checks, compliments of MedStar Southern Maryland Hospital, from 8:00am - 9:30am every weekday morning. Please register in the food court. For more information about the Mallwalkers Program, please call: 301-374-9098<br />
The Mall Management Office is Located On Lower Level. <br /> Please Enter at Lower Level Between Gussini & Fashion Time Stores. <br /> <br /> The Mall Management Office Hours of Operation are:<br /> Monday - Friday (9am-5pm)<br /> Saturday (11am-7pm) <br /> Sunday (12pm-6pm) <br /> <br /> Simon Gift Card Sales are Available for Purchase:<br /> Monday - Friday (9am-4:30pm)<br /> Saturday (11am-7pm) <br /> Sunday (12pm-6pm) <br />
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge! These are featured on the upper level of the mall in front of Macy's, Dick's Sporting Goods And Sears. <em>Charging Buddies</em> are available at the Mall Management office, located on the lower level, for customers to connect their devices to any available station. Customer must be prepared to present and leave photo i.d. with Management until <em>Charging Buddies</em> are returned.
Mobile Shopper Club™
Nursing Mothers Lounge
Please Take Advantage of Our Nursing Mothers' Lounge Located on the Lower Level Near JC Penney & the Kidgits Play Area.
Our parking lot expands around the entire property for your shopping convenience.
VANGO, Charles County's van service is available on the lower level near Ruby Tuesdays throughout the day. For more information and bus schedules, please visit the website, <a href="http://www.charlescounty.org">www.charlescounty.org</a> and select VANGO.<br /> <br /> MTA Commuter Bus also available with Park & Ride Service Located Outside of Lower Level JCPenney. Visit <a href="http://mta.maryland.gov/commuter-bus">http://mta.maryland.gov/commuter-bus</a> for updated bus schedules or call Toll Free: 1-866-RIDE-MTA (1-866-743-3682) for more information.
Retailer Gift Cards
Purchase an Array of Popular Retailer Gift Cards Located at Our Blackhawk Tower at the Mall Management office on the Lower Level.
Security & Police Substation
See Something? Say Something! Our Security Officers May Be Reached at 301.932.5692 & Are Available to Speak With You 24 Hours a Day, Seven Days a Week.The Mall Security Office is Located on the Lower Level of the Mall Near the Mall Management Office (Between Gussini & Fashion Time).
Please Call Our Shopping Line at 301-870-6996 For Store Information, Operating Hours and Other Updates.<br /> The Mall Management Office may be reached at 301-870-6997.<br /> Our Security Team may be reached at 301-932-5692.<br />
Shopping Bags Are Available For Purchase for $1.00 each* at the Mall Management Office and in Front of Macy's Near The Smarte Cart Strollers, All Located on the Lower Level.<br /> <br /> <br /> *All Shopping Bag Donations Are Contributed to the Simon Youth Foundation.
Give the gift of shopping with a Simon Giftcard®, available for purchase at the Mall Management Office in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. There are no fees to replace lost or stolen card. <br /> <br /> The Simon Giftcard® can be used anywhere Visa or American Express are accepted. <br /> See cardholder agreement for complete terms and conditions. <br /> Corporate Program Also Available.
Simon Kidgits Club
The Simon Kidgits® Club is here! Sign your child up today either online at kidgits.simon.com or in-center at the Simon Management Office. Simon Kidgits® Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join this club, and join the fun now. Visit <a href="http://kidgits.simon.com">http://kidgits.simon.com</a> for details.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Enjoy Soft Seating Area(s) Located Throughout Both Upper & Lower Levels of The Mall!
The Post Office is located on the Upper Level Next To Select Comfort/Sleep Number Store & Across From Rotten 2 Core Kidz Spa. Visitors can enter from outside by using one of three main entrances, located between Dick's and Ruby Tuesday.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
Strollers are available for a $5 rental fee at the Ruby Tuesday's Entrance and In Front of Macy's on Lower Level.
SYF Coin Wishing Wells
<span style="color: #4f4f4f; font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. Please spare your change at the SYF Wishing Well Located in Front of Macy's on the Lower Level Near the Smarte Cart Strollers.</span>
<h3 class="r" style="font-size: 18px; font-weight: normal; margin: 0px; padding: 0px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: #222222; font-family: arial, sans-serif; background-color: #ffffff;"><em>Proactiv</em> Vending Machine Located On Upper Level Between Dairy Queen & JC Penney.<br /> Candy Vending Machine(s) Located On Lower Level Near Ruby Tuesday.<br /> Children(s) Vending Machine Located in Front of Kidgit's Play Area On Lower Level in Front of<br /> JC Penney<br /> <br /> </h3>
Complimentary wheelchairs are available on a first come first serve basis at the Mall Management office located between Gussini & Fashion Time on the Lower Level. Please be prepared to leave photo identification such as driver's license or state issued id card. If you are on-site After Office Hours and in need of a wheelchair please call the Security Hotline at 301.932.5692 for assistance.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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