ABOUT ROSS PARK MALL

Coca-Cola Vending is located at all our main entrances. 

Mall Directories are available at the Mall Management Office to help you easily find all our stores and amenities.  

Your health and safety is our priority, so per our Health Shopper Guidelines, this amenity or service is temporarily closed.

You can take a break for a quick snack, cold drink or a delicious meal in our Food Court which includes Panera, Charley's Grilled Subs, Five Guys Burgers & Fries, Chick-fil-A, Sarku Japan, Villa Fresh Italian Kitchen, Green Leaf's and Bananas, and Dairy Queen/Orange Julius.   

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Happy Returns provides immediate, in-person returns for items purchased at participating online retailers. Simply bring the item to the Mall Management Office (Monday through Friday, 11 a.m. to 5 p.m.) and Happy Returns will process the return, initiate the refund and handle the return shipping. The service is free of charge.

If you are looking for a lost object, please stop by the Mall Management Office and we will be happy to assist you.  Or you can call 412-369-4401. 

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Lottery tickets are available for purchase at Street Corner News, located in the Food Court.  

Mailboxes are located outside Entrance 3 for your convenience.  Pick up is at 2:30 p.m. Monday through Friday.  

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Your health and safety is our priority, so per our Health Shopper Guidelines, this amenity or service is temporarily closed.

The Mall Office is located on the upper level in the hallway between L'Occitane and Bath & Body Works.  

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You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Get exclusive mall offers and event info sent right to your phone.  

Motorcoach Tour and Shopping Groups can be dropped off at Main Entrance #2 between Macy's and JCPenney.  

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Handicapped-accessible parking is available.  Parking in service areas or fire lanes is not permitted. 

Please Note:  Ross Park Mall does not permit overnight parking.  If for any reason your vehicle must remain in the parking lot (due to breakdown, lost keys, etc.), YOU MUST NOTIFY MALL SECURITY.  Either stop in at the Mall Management Office, located on the upper level of the mall next to Bath & Body Works, or call 412-369-4401 to gain approval.  All vehicles in the parking lot three hours after mall closing without approval will be towed at the owner's expense. 

Public Restrooms are located (1) on the upper level near the Food Court and (2) on the lower level in the annex near JCPenney.  

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Giftcards for dozens of your favorite stores, restaurants, services and gaming can be purchased all in one place!  Choose the Retailer Giftcards that you'd like to purchase from the Giftcard Tower near J. Crew, then stop at Simon Guest Servies / travel by Bluegreen Vacations for payment and activation. 

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Outside of The Cheesecake Factory.

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Ross Park Mall has around-the-clock on-site security as well as a Police Substation.  

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Thank you for choosing a Simon shopping center as your destination for great shopping, great food, and entertainment. It is our desire to provide you with an enjoyable and delightful shopping experience. We ask all of our guests to conduct themselves in a respectful way in accordance with the code of conduct and all laws and local ordinances.

All Simon shopping centers expressly retain the right to revise or modify this code of conduct as necessary. Any exceptions to this code of conduct will be determined by local center management in its sole discretion.

Simon Giftcards as well as Retailer Giftcards can be purchased all in one place!  We offer American Express Simon Giftcards, Visa Simon Giftcards, Mastercard Simon Giftcards, and over 200 store and restaurant gift cards.

Choose the Gift Cards that you'd like to purchase from the Gift Card Tower near J. Crew, then  stop at Simon Guest Services / travel by Bluegreen Vacations for payment and activation. 

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The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Take a moment to relax, have a snack, or enjoy some conversation in any of our soft seating areas located throughout the mall.  We also have four mobile device charging stations located throughout the center.  

All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Strollers are available at Mall Entrance #2, upper level by Macy's and Auntie Anne's and at Mall Entrance #3, lower level near JCPenney.  The cost is $5 with a $1 reward when the stroller is returned to the vending unit.

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For your convenience, wheelchairs are available near the Simon Guest Services Booth by Bluegreen Vacations on the upper level near J. Crew.  

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We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "#Free Simon Wi-Fi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service.