Scoozers at La Plaza are now hiring!
Customer Service Representative at La Plaza Mall (weekends)
Scoozer Enterprises, LLC
Scoozer is a scooter rental business that operates inside La Plaza Mall in McAllen, TX. We are looking for a customer support representative to assist customers with their rentals. The ideal candidate for this opportunity is patient, empathetic, has good communication and problem-solving skills.
Your four key responsibilities will include:
- Assisting customers with rentals including accepting payments, initiating and ending rentals
- Using internal system to ensure scooter functionality
- Communicating progress and updates with management
- Respond efficiently to customer inquiries and maintain high customer satisfaction
- Problem-solving skills: able to think outside of the box to address unexpected challenges
- Customer support experience or experience as a client service representative
- Excellent communication skills: must speak fluent English and Spanish
- Comfortable with CRM systems and tools
The current position is open for candidates available to work only 2 full days per week, approximately 8 hours per day. At the moment, we are looking for someone to help us Mondays and Tuesdays. In the next few weeks, we may also be open to other days as well for the right candidates who are available later in the week.
Scooters are fully sanitized before each ride.
POSTED JUN 3