EVGO vehicle charging stations are located between Last Call by Neiman Marcus and Saks Fifth Avenue OFF 5th.

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Planning a shopping trip to Grapevine Mills? Register your group here:
http://traveltrade.simon.com/group-tour-reservation

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Happy Returns provides immediate, in-person returns for items purchased at participating online retailers.  Simply bring the item to Simon Guest Services and Happy Returns will process the return, initiate the refund and handle the return shipping.  The service is free of charge.

Located at Simon® Guest Services and Security.

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Our doors open at 7:00 am daily for Mall Walkers. The mall is one mile from start to end.

The Management Office is located in Neighborhood 4 near The Children's Place.  Look for the double doors between Crazy 8 and Van Heusen, and head straight down the hallway.

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Located throughout the mall at the soft seating areas.

We call for taxis and shuttles from Simon® Guest Services near Entry 1.

The City of Grapevine, Texas also has a shuttle service which accommodates guests traveling to Grapevine.  Please click the link below for shuttle times, fees, and services. 

www.GrapevineTexasUSA.com/shuttle

Restrooms are located in the following areas:

Neighborhood 1 between Hair Pop and Game Day Connexion
Neighborhood 2 Steve Madden and Swarovski
Neighborhood 2 between Rocky Mountain Chocolate Factory and Smoothies Paradise
Neighborhood 4 between Kay Jewelers Outlet and Wax Accessories
Neighborhood 5 between Foot Locker and Build-A-Bear Workshop
Neighborhood 5 in the Food Court

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Available at Simon® Guest Services located near Entry 1.

Need to lighten your load?  Shopping Carts are available for rent to help transport your packages, free up your hands and make your shopping experience the most enjoyable. 

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

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Our Guest Services staff is available to help make your shopping experience easy and enjoyable.  Visit the Guest Services booth in Neighborhood 1 in front of Victoria's Secret.

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The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Grapevine Mills is pleased to offer our guests a more convenient, environmentally friendly way to valet park. The ticketless valet stand is located near AMC and Legoland and has a rate of $6*. When you arrive, the valet will send a digital ticket directly to your phone. To retrieve your car, simply show the same digital ticket. You can even request your car up to 10 minutes before you are ready to go. Simply click on the link in the ticket to pay (and tip!) your valet and you’ll be on your way.

No cell phone? No problem. Just ask for a recyclable TEZ ticket.
*Rates may vary depending on season.

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All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Strollers are located at Entry 1, 2, 3, & 5. 
Shopping Carts are located at Entry 1 & 2
Double strollers are available at Entry 4 & 5.
Stroller machines take cash or credit.

Located in Neighborhood 1 near Ross and VF Outlet
For more information, visit taxfreeshopping.com.

Valet Parking now available for $5.00 at Grapevine Mills.
Valet Stand is located on the North side of AMC Grapevine Mills 30.
Friday - Saturday - 10:00 AM - 9:30 PM
Sunday - 11:00 AM - 7:00 PM

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Complimentary wheelchairs are located  at Simon® Guest Services near Entry 1.

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We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.