Amenities Legend

Accessible Parking

Handicapped accessible parking is available.  


Travelex ATMs are located at the following locations:<br /> -  Lower level near JCPenney's<br /> -  Lower level near Bloomingdale's <br /> -  Lower level near Neiman Marcus<br /> -  Upper level near the restrooms in Cafe Terrace

Baby Changing Station

Baby changing stations are available behind Guest Services on the lower level near Boudin Bakery and in the restrooms located in Cafe Terrace on the upper level.

Bike Racks


Bus Stop


Car Wash/ Auto Detailing


Children's Play Area

&nbsp;Located in corridor on the 1st floor, to the west of Macy's.

Coca-Cola Vending

Coca-cola vending machines are located at the following locations:<br /> -  Lower level near JCPenney<br /> -  Lower level near Guest Services<br /> -  Lower level near Bloomingdale's<br /> -  Lower level behind staricase leading up to H&amp;M and Sony<br /> -  Upper level near H&amp;M and Sony<br /> -  In certain parking structures near the stairwells<br />

Complimentary Coat & Package Check

Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.

Currency Exchange Stations

Trevelex currency exchange booth is located on the lower level near Neiman Marcus.

Directories (Mall Map)


Directory Maps - In Additional Languages


Drinking Fountain

&nbsp;Located near the restrooms.


Movie Theater

EV (Electric Vehicle) Charging Stations

Located near the south entrance to Bloomingdale's on level P2 of parking structure D, and also in the parking lot nearest the north entrance to Bloomingdale's adjacent to Friar's Road.

Family Restrooms

A Family Restroom is located in the Food Court.

Fax & Copies

Fax and copy services&nbsp;are available at Guest Services on the lower level near Boudin Bakery and below Cafe Terrace.&nbsp; Faxes are $1 per page and copies are $0.10 per page.&nbsp;

Food Court

Delight in visiting our various food court selections such as California Pizza Kitchen, Stone Oven Gourmet Sandwiches, Rubio's Fresh Mexican Grill and Pinkberry in our Cafe Terrace.



Lost and Found

For lost and found item inquiries, please call Security Dispatch at (619) 299-2428 or visit the dispatch office on the lower level around the corner from Stacked on the North side of the mall.


Across from Valet near&nbsp;garage stairs at structure F.

Management Office


Mobile Device Charging Stations


Mobile Shopper Club™


Motorcoach Dropoff




Package Check



Free parking is provided around the shopping center, including wheelchair accessible parking.&nbsp; Valet parking is available for a fee and our main valet area is located on the lower level on the North side of the mall next to Blue Smoke Sushi Lounge and Stacked.&nbsp; UpFront Plus Parking&nbsp;is&nbsp;also available&nbsp;for a minimal fee -- Park closer and shop longer! Entrance to UpFront Plus Parking garage is across from main valet area near Cheesecake Factory.

Pay Phone


Personal Shopping


Public Transportation

Visit Guest Services for taxi service.





Retailer Gift Cards

Retailer Gift Cards are available for sale at Simon Guest Services located on the lower level below the Cafe Terrace.



Shopper Assistance

<p dir="ltr" style="text-align: left;"><strong>Guest Services:</strong> (619) 688-9114 - Lower level near Boudin Bakery and below Cafe Terrace<br /> <strong>Security Dispatch:</strong> (619) 299-2428 - Lower level on the North side of the mall near Stacked<br /> <strong>Shopper Line:</strong> (619) 688-9113</p>

Shopping Bags


Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

Our Guest Services staff is available to help make your shopping experience easy and enjoyable. &nbsp;

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Soft Seating

Soft seating is provided throughout the mall for your comfort on&nbsp;both the lower and upper levels.&nbsp; In some areas, enjoy the tranquil sounds from our water features nearby.


All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.


<strong>- Single Strollers: </strong>Available for rent behind Guest Services on the lower level for $5 each.  Machine accepts cash payments only. $1 refund given upon return.<br /> <strong>- Double Strollers:</strong> Available for rent by JCPenney on the lower level for $7 each.  Machine accepts cash and credit card payments. $1 refund given upon return.

Tesla Charging Station

Located at parking structure B

Transit Center

Fashion Valley Transit Center is a station on San Diego Trolley's Green Line. The station is elevated and has side platforms. In addition, there is also a bus stop for many lines of San Diego MTS bus connections. The transit center is located near the intersection of Riverwalk Drive at Fashion Valley Road.<br /> <br />



UpFront PLUS Parking

&nbsp;Located at structure F.

Valet Parking

Valet parking is always available at the following locations:<br /> -&nbsp; Lower level across of UpFront Plus Parking garage near Blue Smoke Sushi Lounge and Stacked<br /> -&nbsp; Lower level by PF Changs<br /> -&nbsp; Upper level of Neiman Marcus parking structure

Wheelchairs (Complimentary)

Wheelchairs are available at Guest Services.  Complimentary 4-hour rental.

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.