5% Back VISA® Simon Giftcard®
Get the 5% Back Visa Simon Giftcard and receive 5% back on every purchase made at participating stores.
- Receive 5% back on every purchase made at participating merchants
- Over 70 participating retailers and restaurants
- Good anywhere Visa Debit is accepted
- $0 monthly fees
- $0 fee to replace if lost or stolen
- $0 fee to replace expired card
Purchase the 5% Back Visa Simon Giftcard at any Simon Malls, Simon Mills, Simon Premium Outlets or online. No registration required.
Available Card Denominations & Fees
- P.S. by Aéropostale
- American Eagle Outfitters®
- Banana Republic
- Bass Pro Shops®
- Bath & Body Works®
- Bed Bath & Beyond®
- Christmas Tree Shops® andThat!
- Journeys Kidz
- Lane Bryant®
- Neiman Marcus®
- Old Navy
- Pottery Barn®
- Pottery Barn Kids®
- Sally Beauty Supply
- Shi by Journeys
- The Children's Place
- Under Armour®
- Underground by Journeys
- west elm®
- Yankee Candle®
- Aquarium Restaurants
- Babin’s Seafood House
- Bakers Square
- Big Fish Seafood Bistro
- Bonefish Grill
- Brenner’s Steakhouse
- Bubba Gump Shrimp Co.
- Cadillac Bar
- Carrabba’s Italian Grill
- Charley’s Crab
- Chart House Restaurant
- Claim Jumper
- Cracker Barrel Old Country Store®
- Fleming's Prime Steakhouse & Wine Bar
- Landry’s Seafood
- McCormick & Schmick's
- Mitchell’s Fish Market
- Morton's Steakhouse
- Ninety Nine Restaurant & Pub
- Outback Steakhouse®
- Panera Bread®
- Rainforest Cafe
- Red Robin
- Saltgrass Steakhouse
- The Oceanaire
- T-REX Cafe
- Vic & Anthony’s Steakhouse
- Village Inn
- Willie G’s
Travel & Entertainment
- AMC Theatres®
- Golden Nugget Hotels & Casinos
- Regal Entertainment Group
- Spafinder Wellness 365™
GENERAL FAQWhat is the 5% Back Visa Simon Giftcard?
How do I use the 5% Back Visa Simon Giftcard?
Where can I shop to earn 5% back on my 5% Back Visa Simon Giftcard?
How do I get my 5% back?
When will I receive my 5% back?
What should I do if I haven’t received my 5% back on an eligible purchase?
What do I need to know about using the 5% Back Visa Simon Giftcard at restaurants, gas stations, or other service oriented merchants?
What do I need to know about using the 5% Back Visa Simon Giftcard for online, mail or telephone purchases?
How do I register my 5% Back Visa Simon Giftcard for online, mail or telephone purchases?
My internet purchase was declined even though there was a sufficient balance - but my Giftcard was still debited. Why?
Are there any restrictions on where I can use my 5% Back Visa Simon Giftcard?
How do I activate my 5% Back Visa Simon Giftcard?
What is the difference between “activation” and “registration”?
How can I check the balance on my 5% Back Visa Simon Giftcard?
Do fees apply after my 5% Back Visa Simon Giftcard is purchased?
Do the funds on my 5% Back Visa Simon Giftcard expire or does the Giftcard itself expire?
What if my purchase is greater than the value available on my 5% Back Visa Simon Giftcard?
What do I do if my Giftcard is lost or stolen?
Can I use a PIN for debit transactions with my 5% Back Visa Simon Giftcard?
Can I add more money to the 5% Back Visa Simon Giftcard?
What should I do with my 5% Back Visa Simon Giftcard once I have used all of the funds?
When do I stop receiving 5% on my purchases?
ORDERING FAQHow do I purchase a 5% Back Visa Simon Giftcard?
How much money can I put on a 5% Back Visa Simon Giftcard?
Do additional fees apply when purchasing a 5% Back Visa Simon Giftcard?
Are there shipping and handling charges if I purchase a 5% Back Visa Simon Giftcard online?
Can I get a 5% Back Visa Simon Giftcard at a Simon Mall?
Can I cancel an order?
How long does it take to receive a 5% Back Visa Simon Giftcard?
Is the 5% Back Visa Simon Giftcard sent to the recipient or to me?
Can I send the 5% Back Visa Simon Giftcard to anyone in the United States?
What should I do if my recipient does not receive his or her Giftcard in the mail?
ADDITIONAL FAQWhy do I need to keep track of my balance? Can't the store tell just like they can on retailer gift cards?
What happens if I need to return something I purchased with my 5% Back Visa Simon Giftcard?
What should I do if I don’t receive a credit I’m expecting on my 5% Back Visa Simon Giftcard?
Can I give the Giftcard to someone under the age of 18?
How will I know the original value of my 5% Back Visa Simon Giftcard?
How will the 5% Back Visa Simon Giftcard recipient know the Giftcard is from me?
What do I do if there are charges on my 5% Back Visa Simon Giftcard that I don’t recognize?
What do I do if I have several 5% Back Visa® Simon Giftcards® that I’d like to combine?
General FAQWhat is the 5% Back Visa Simon Giftcard?
The 5% Back Visa Simon Giftcard is a prepaid payment device that earns money back on participating purchases. The 5% Back Visa Simon Giftcard can be used to purchase merchandise and services anywhere in the United States where Visa Debit Cards are accepted. When making purchases at participating merchants, the Giftcard will earn 5% back on the purchase. Earned funds will be automatically applied to your 5% Back Visa Simon Giftcard within 48 hours. The 5% Back Visa Simon Giftcard is not a credit, charge, or debit card.How do I use the 5% Back Visa Simon Giftcard?
The 5% Back Visa Simon Giftcard is accepted by merchants just like a credit card. The amount of every purchase you make will automatically be deducted from the value on the Giftcard. Use the 5% Back Visa Simon Giftcard at participating merchants and earn 5% back from each purchase.Where can I shop to earn 5% back on my 5% Back Visa Simon Giftcard?
Earn 5% back on each purchase made at over 70 participating retailers and restaurants. For a complete list of participating merchants*, click here.
* Check back frequently as the list of participating merchants changes, and new and exciting participants are added.How do I get my 5% back?
When making purchases at participating merchants, the Giftcard will earn 5% back on the purchase. Earned funds will be automatically applied to your 5% Back Visa Simon Giftcard within 48 hours following any eligible purchases.When will I receive my 5% back?
Earned funds will be automatically applied to your 5% Back Visa Simon Giftcard within 48 hours following any eligible purchases.What should I do if I haven’t received my 5% back on an eligible purchase?
Verify that the purchase was completed with a current participating merchant. Click here for the complete list of all current participating merchants.
Allow 48 hours between the time of your purchase and when the 5% back will be applied to your 5% Back Visa Simon Giftcard.
If you have confirmed the purchase was completed with a current participating merchant and it has been over 48 hours from the time of your purchase, then please call us at 866-325-6238.What do I need to know about using the 5% Back Visa Simon Giftcard at restaurants, gas stations, or other service oriented merchants?
When using your 5% Back Visa Simon Giftcard at a gas station, you should always pay inside - do not pay at the pump. When you pay at the pump, the available balance (or $75) is automatically made unavailable from your Giftcard, until the actual transaction posts (typically within 3-10 business days). If you have less than $75.00 on your 5% Back Visa Simon Giftcard, your transaction may be declined at the pump. After the merchant settles, the accurate funds will be refunded back to your Giftcard.
Service-oriented merchants such as restaurants and salons typically factor in an additional 20% on top on your total bill to cover any tip you may* leave on the Giftcard. If your total bill, combined with the additional 20%, exceeds the amount on the Giftcard, it will be declined. To ensure the approval of your Giftcard, there must be an available balance that is 20% greater than your total bill.
* This does not mean that you will be charged the additional 20%. Once the merchant processes the transaction for the total bill amount, you will only be charged the amount you approved.What do I need to know about using the 5% Back Visa Simon Giftcard for online, mail or telephone purchases?
You must register your Giftcard with your name and address before using it for online, mail, or telephone purchases. Some merchants require address verification in order to approve transactions. Unless you register your Giftcard in advance, the merchant might decline your purchase even if there are sufficient funds on the Giftcard.How do I register my 5% Back Visa Simon Giftcard for online, mail or telephone purchases?
Visit www.simon.com/giftcard or call 866-325-6238 to register your 5% Back Visa Simon Giftcard.My internet purchase was declined even though there was a sufficient balance - but my Giftcard was still debited. Why?
If you had sufficient funds on the Giftcard when the purchase was attempted, then the debit is a temporary hold. Your Giftcard will be reimbursed for the amount debited within 7 days. The debit occurs because even though our Giftcard system had approved the purchase, the merchant subsequently declined to complete the transaction under its security policies. This may have occurred if you had not registered your Giftcard prior to shopping online.
Please note that Simon Mall Property Group, MetaBank®, Visa, and their affiliates, employees, and agents have no control over merchant's security policies and cannot reverse or overrule a decline based on the merchant's security policies.Are there any restrictions on where I can use my 5% Back Visa Simon Giftcard?
The 5% Back Visa Simon Giftcard is not redeemable for cash, cannot be used at ATM’s or for gambling. The Giftcard cannot be used for recurring billing purchases (such as car loans or subscriptions), on foreign website domains, cruise lines, or for rental car reservations. Some additional restrictions may apply.How do I activate my 5% Back Visa Simon Giftcard?
Giftcards purchased at a Simon mall are already active. If the Giftcard was purchased online, there will be a sticker on the Giftcard with activation instructions - visit www.simon.com/giftcard. You will need 3 things to activate your Giftcard on-line:
- 16-digit Giftcard Number
- 3-digit Security code located on the back of the Giftcard.
- Home telephone of the Giftcard recipient
If you are having trouble activating your Giftcard on-line or you do not know the home telephone entered by the Giftcard purchaser, please contact Giftcard Services at 866-357-7391* anytime, 24 hours a day.
*For Giftcards beginning with 4394 57, please call 866-327-8276What is the difference between “activation” and “registration”?
Activation is required to use the Giftcard. If your Giftcard was purchased at a Simon property, it has already been activated and is ready to use. If your Giftcard was purchased online, follow the activation instructions found on the sticker on the front of your Giftcard.
Registration may be required by some online merchant websites or for mail or telephone orders. Giftcards purchased online are automatically registered. Registration also allows the customer service centers to look up you card by your name in case the card is lost or stolen.How can I check the balance on my 5% Back Visa Simon Giftcard?
There are three ways to check your available balance on your Simon Giftcard.
1. You can visit www.simon.com/giftcard 2. Call 866-325-6238 anytime, 24 hours a day, 7 days a week 3. Stop by Simon Guest Services at your nearest Simon Mall or Premium Outlets
Website: go to www.simon.com/giftcard, scroll down to the support section, and select “CHECK YOUR GIFTCARD BALANCE”Do fees apply after my 5% Back Visa Simon Giftcard is purchased?
No, the 5% Back Visa Simon Giftcard has NO FEES after purchase and NO FEES to replace lost/stolen/expired Giftcards.
Refer to the terms and conditions you received with your Giftcard for specific and important information about any Giftcards in your possession.Do the funds on my 5% Back Visa Simon Giftcard expire or does the Giftcard itself expire?
The funds on your Giftcard do not expire, but the plastic card does have “valid thru” date. If funds still remain on your Giftcard after the “valid thru” date, please call the toll free number listed on the back of your Giftcard to have a replacement Giftcard with an updated “valid thru” date issued. The balance on the replacement Giftcard will be equal to the balance on your discontinued Giftcard.What if my purchase is greater than the value available on my 5% Back Visa Simon Giftcard?
You may need to advise the merchant how much is available on your Giftcard. Most merchants can complete a split transaction and charge the Giftcard for the available balance. The remaining amount of your purchase would require another form of payment.
If you don't tell the cashier or merchant your intentions and try to make a purchase that exceeds the amount on the Giftcard, the transaction may be declined for insufficient funds.What do I do if my Giftcard is lost or stolen?
Call customer service at 866-325-6238 right away to cancel the lost or stolen Giftcard. Call 24 hours a day, seven days a week. You will need to know your Giftcard number in order to report your Giftcard lost or stolen and to get a replacement, so be sure to record your full Giftcard number in a safe place. You may also be required to provide additional information for security and verification.
If you do not have your Giftcard number: The Giftcard number will be on the original receipt if you have access to it. If you do not have access to the original receipt, send an email to GiftcardsCS@simon.com. We may be able to assist in recovering your Giftcard number if you can provide information about the purchase of the Giftcard (i.e. date and time of purchase, location of purchase, original Giftcard value, etc).
If you registered your Giftcard online, then you can find the full Giftcard number by logging into your account and selecting the Giftcard from the list of “your Giftcards”. Click "check balance." This will take you to the check balance page and will show you the full Giftcard number.Can I use a PIN for debit transactions with my 5% Back Visa Simon Giftcard?
Your Giftcard can always be run as a credit transaction; you do not need to run it as a debit. However, if the merchant requires a debit transaction with a PIN, then the PIN number is the last 4 digits on the Giftcard. The PIN number can be changed by calling the Visa Cardholder Services line – 866-325-6238, which is the number on the back of the Giftcard.
Note, the PIN can only be used for purchases and cannot be used to obtain cash at ATMs or cash back with a purchase.Can I add more money to the 5% Back Visa Simon Giftcard?
The Giftcard cannot be reloaded after purchase, but will continue to earn 5% back on eligible purchases for as long as the Giftcard is used.
For questions about returns and refunds, click here.What should I do with my 5% Back Visa Simon Giftcard once I have used all of the funds?
Your Giftcard can no longer be accepted as a form of payment once all of the funds are used. The Giftcard can be thrown away once you are certain that you are not due any additional 5% back on any purchases and you do not need to return merchandise purchased with the Giftcard.When do I stop receiving 5% on my purchases?
When the value on your 5% Back Visa® Simon Giftcard® reaches $0.10 or less you will no longer earn funds, as the reward would be less than one cent.
Ordering FAQHow do I purchase a 5% Back Visa Simon Giftcard?
There are two easy ways to purchase a 5% Back Visa Simon Giftcard:
1. You can visit www.simon.com/giftcard, or 2. Stop by Simon Guest Services at your nearest Simon Mall or Premium Outlets
If you are not familiar with the location of Simon Malls in your area please visit our website www.simon.com.How much money can I put on a 5% Back Visa Simon Giftcard?
You can purchase a 5% Back Visa Simon Giftcard in variable denominations between $20 and $500.Do additional fees apply when purchasing a 5% Back Visa Simon Giftcard?
Yes, there is a $3.95 per Giftcard purchase fee for each 5% Back Visa Simon Giftcard purchased. Discounted purchase fees may be available at your local Simon property.Are there shipping and handling charges if I purchase a 5% Back Visa Simon Giftcard online?
Yes, when purchasing Giftcards online you have several delivery method options which vary in costs from $0.49-$24.95*. Choose from: USPS First Class, UPS Ground, UPS 2nd Day, and UPS Next Day
*A $3.95 purchase fee per Giftcard will also be assessed at check outCan I get a 5% Back Visa Simon Giftcard at a Simon Mall?
Yes, most of the Simon Malls across the United States sell the Simon Giftcard. Please visit www.simon.com for the Simon Mall nearest you that is selling the Simon Giftcard. Select your nearest mall and use the Mall Map to find the Giftcard selling location (either a Guest Services Booth or the Mall Office). You can also call the Mall Office number for any questions about forms of payment accepted and location of Giftcard sales.Can I cancel an order?
Once you complete your order online, you cannot cancel it or make changes. Please be certain that you've entered the correct information before submitting your order. All Giftcard sales are final.
What should I do if I am having trouble purchasing a 5% Back Visa Simon Giftcard with my credit/debit card online? Be sure to check the following:
Card Expiration Date: Make sure the expiration date on your card matches the expiration date in your issuer's system. Address: The address on your Credit or Debit Card statement needs to be exactly the same as the one you enter on the order as your billing address.
If you continue to have difficulty please contact Customer Service at 844-584-6337.How long does it take to receive a 5% Back Visa Simon Giftcard?
Your order will be processed within 48 hours, Monday through Friday. Please allow an additional 7-10 business days for receipt through U. S. Postal Service, or faster when using express service (signature required).
Note: Giftcards cannot be shipped to a P.O. or APO Box.Is the 5% Back Visa Simon Giftcard sent to the recipient or to me?
You can choose to send the Giftcard(s) directly to the recipient or you can have it shipped to the purchaser. During the order process you will be asked to provide both a shipping address and a billing address.Can I send the 5% Back Visa Simon Giftcard to anyone in the United States?
The Giftcard can be delivered to anyone within the United States with the following exceptions: Simon Visa Giftcards cannot be ordered from or shipped to Vermont.
We cannot send Simon Giftcards to post office boxes, APO or FPO addresses, or international addresses.What should I do if my recipient does not receive his or her Giftcard in the mail?
If the Giftcard has not arrived within 10 business days, you should call us toll free at 844-584-6337 to verify the order and confirm that the recipient’s address and other information is correct on your order. When you call, please have your order number and the credit or debit card number that was used to order the Simon Giftcard.
Additional FAQWhy do I need to keep track of my balance? Can't the store tell just like they can on retailer gift cards?
Many retailers do not have access to see the remaining balance on your Giftcard. The Simon Giftcard will not always automatically deduct all available funds on purchases that exceed the available funds on your Giftcard. The Giftcard may be declined if the funds available are less than the total purchase. Therefore, you should keep track of your available balance to avoid declines.What happens if I need to return something I purchased with my 5% Back Visa Simon Giftcard?
You can receive returns on your Giftcard, but merchandise return and refund policies vary by merchant. If the merchant issued a credit, it can take up to seven days to be added to your Giftcard. If the merchant voided or cancelled the transaction in their register, the funds could be on hold for up to nine business days. The hold is automatically released after that time and the funds are placed back into your available balance. Check your balance regularly at www.simon.com/giftcard to determine when your Giftcard has been credited for the return.
*Please note, while the Giftcard is not reloadable, merchants can and will process refunds and returns back to the Giftcard when applicable. We recommend that you keep your Giftcard or record and keep the Giftcard number and the toll free number listed on the back of the Giftcard if there is a possibility that you may return an item purchased with the Giftcard. You must have your Giftcard number in order to request a replacement if you destroy the Giftcard once the value reaches $0.
*If you return an item on which you earned money back, the Award Sponsor reserves the right to deduct the money you earned from your Giftcard balance.What should I do if I don’t receive a credit I’m expecting on my 5% Back Visa Simon Giftcard?
When expecting a return or refund to your Giftcard, be sure to wait at least 10 business days from the date the credit was issued for the credit to appear back in your Giftcard funds. If you still do not see the credit after 10 business days, reach out to the merchant first for confirmation that the credit processed. Once the merchant provides you confirmation of the credit and you still have not received the funds, you will need to file a dispute on the original charge. Call us at 866-325-6238 to file a dispute on any charges.Can I give the Giftcard to someone under the age of 18?
Yes, you can give the 5% Back Visa Simon Giftcard to anyone 13 years of age or older.How will I know the original value of my 5% Back Visa Simon Giftcard?
We provide a Giftcard carrier with purchase date and original value recorded. You can also find the purchase date and original value by checking your balance at www.simon.com/giftcard.How will the 5% Back Visa Simon Giftcard recipient know the Giftcard is from me?
During the order process you will have the opportunity to complete a greeting message that will accompany the Simon Giftcard.What do I do if there are charges on my 5% Back Visa Simon Giftcard that I don’t recognize?
If you believe your Giftcard number was used fraudulently, then you will need to file a dispute on the unknown charges. Call us at 866-325-6238 and proceed as if reporting the Giftcard lost or stolen. Once you reach a representative, advise the rep that you need to file a dispute on unrecognized charges on your Giftcard.What do I do if I have several 5% Back Visa® Simon Giftcards® that I’d like to combine?
You may consolidate up to 6 Giftcards per transaction at a Simon Mall. There is a $3.95 fee to purchase the NEW Giftcard you receive when the Giftcards are consolidated. Please visit www.simon.com to find a location near you.
Terms & Conditions
No value until purchased and activated at Guest Services. Good anywhere Visa Debit is accepted. Funds added back to your Giftcard automatically within 48hrs. No fees after purchase. Funds do not expire.
$3.95 purchase fee applies. Card valid through 02/2024. If money remains on your Giftcard after that date, call Customer Service for a free replacement card. Card can’t be used for gambling, to make preauthorized or recurring bill payments, or at merchants requiring manual card imprint. The Giftcard is not reloadable (cash back will be added to Giftcard balance). Card is not Refundable. Additional guidelines apply. See enclosed Terms and Conditions for details.
Your initial PIN (for PIN debit purchases) is the last four digits of your card number. Card not redeemable for cash and cannot be used at ATMs.
When you shop at participating merchants, the Award Sponsor will add a certain percentage (up to 5%) of your purchase amount (including sales tax) to your Card balance. Visit www.simongiftcard.com for a list of participating merchants and the money back percentage award offered by each merchant. The Award Sponsor will calculate earnings on a purchase by purchase basis and will round earnings amounts to the nearest whole cent (with amounts below half a cent being rounded down and amounts of half a cent or more being rounded up). Earnings generally will be added to your Card balance within 48 hours of the purchase. You can continue to earn money back until the balance on your Card is less than 10 cents. At that point, you will stop earning money back (because 5% of an amount less than 10 cents is less than half a cent, and the Award Sponsor rounds earnings to the nearest whole cent).
If you return an item on which you earned money back, the Award Sponsor reserves the right to deduct the money you earned from your Card balance.
This card is issued by MetaBank®, member FDIC, pursuant to a license from Visa U.S.A. Inc. The 5% back offer is provided by Blackhawk Network California, Inc. and is not provided or endorsed by MetaBank.
Participating merchants are subject to change. The 5% back is only earned when the Giftcard is used at current actively participating merchants.