For your convenience, automatic doors are available at all main mall entrances.
Handicapped accessible parking is available.
AED (Automatic External Defibrillator)
AEDs are available for use by the security team in case of emergencies that require them.
For your convenience, Travelex ATMs are located throughout Woodfield Mall.
Baby Changing Station
Baby Changing Stations are available for your convenience in the Family Restrooms located in the Upper Level JCPenney Wing and Upper Level Nordstrom Wing.
For your convenience, bike racks are located at Entrance 1 (Lower Level jcpenney Wing), Entrance 5 (Lower Level Sears Wing) and Entrance 6 (Upper Level jcpenney Wing), as well as outside the Sears Entrance.
Pace Bus Services makes multiple bus stops at Woodfield Mall throughout each day. The bus stop is located at Entrance 1, on the Lower Level near JCPenney.
Children's Play Area
Visit the Children's Play Park in the Macy's Wing adjacent to Grand Court. The Children's Play Park is open during mall hours. Please note the Play Park is closed for cleaning daily at 2:30 pm and 7:00 pm.
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Directories (Mall Map)
Directories and Mall Maps are availabe throughout the center, including Simon Guest Services.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
EV (Electric Vehicle) Charging Stations
EV charging station, electric recharging point, charging point and EVSE (Electric Vehicle Supply Equipment) are an important part of supporting plug-in electric vehicles, including all-electric cars, neighborhood electric vehicles and plug-in hybrids.
Family Restrooms are available in the Upper Level of the JCPenneyWing and in the Upper Level of the Nordstrom Wing.
Fax & Copies
Fax and copying services are available at Simon Guest Services. All proceeds benefit the Simon Youth Foundation.
Groups of 10 or more can register for the Signature Meet & Greet Service. This service is free of charge and gives groups an in person greeting upon their arrival, a Woodfield Mall shopping bag, directory, Style Pass coupon booklet and additional merchant offers.
Handicapped Accessible Restrooms
Handicap accessible restrooms are available at all restroom locations within the mall.
Lost and Found
Lost and Found services are available at the Simon Guest Services (Customer Information Center).
Mall Walkers are welcome at Woodfield Mall Monday - Saturday from 7:00 am to 10:00 am and Sunday from 7:00 am to 11:00 am. Stop by Simon Guest Services to pick up information on monthly Mall Walker events and a book to track your waking progress.
The Mall Management Office is located on the Upper Level in the jcpenney Wing. Management hours are 8:30 a.m. to 5:00 p.m.
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Mobile Shopper Club™
Sign up for the Mobile Shopper Club at Guest Services to get the latest about sales, news and events from Woodfield Mall!
Motor coaches can drop off passengers and Entrance 1 located on the lower level between jcpenney and Nordstrom. Motor coach parking is also available on site.
Woodfield Mall offers ample, free parking for our customers. Handicapped parking is also available near all major mall entrances.
Pepsi Vending Machine
Pepsi Vending Machines are located throughout Woodfield Mall to quench your thirst. Find a machine nearby every mall entrance and Grand Court.
Transportation information, including PACE bus schedules and taxi companies, is available at Simon Guest Services. PACE routs 606, 208, 696, 554 and 757 stop at Woodfield Mall at Entrance 1 on the Lower Level near JCPenney.
Woodfield Mall is an eco- friendly environment.
Retailer Gift Cards
A wide selection of retailer gift cards are available for purchase at Simon Guest Services. Now Gift Cards for dozens of your favorite stores, restaurants, services and gaming can be purchased all in one place!
Shopping bags are available at Simon Guest Services for a $1 donation to the Simon Youth Foundation.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Guest Services
Simon Guest Services representatives are here to help you with all your mall needs. Stop by for a American Express Simon Gift Card, directions to your favorite store, or pick up a Style Pass coupon booklet. Guest Services is located on the lower level of Grand Court and representatives are available during all mall hours.
Simon Kidgits Club
The Simon Kidgits® Club is here! Sign your child up for free today either online at kidgits.simon.com or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Simon Rewards is a loyalty program from Simon Malls that allows you to earn points for shopping, dining and just visiting the mall. Those points can then be used to enter to win prizes from gifts cards to electronics, shopping sprees and even a car! Plus, the more you shop, the more perks you receive, such as exclusive offers and invitations to mall events and access to Reserved Parking spaces.
Enjoy a break between your shopping and dining stops. Relax and re-fuel at the soft seating lounges outside Sears, near Grand Court, outside jcpenney and near A|X Armani Exchange on the Lower Level of the Nordstrom Wing.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
Strollers are available at 3 locations in the mall:<br /> Entrance 1 near JCPenney<br /> Entrance 4 near Upper Level Sears<br /> Entrance 5 near Lower Level Sears<br /> There is a $6 fee to rent strollers.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
Aboard on Woodfield Mall's child friendly seasonal train ride. You can find the conductor located in the Sears Court. Tickets are $5, otherwise buy 3 and get 1 for free.
Valet Parking is available at Entrance 5 during select evenings.
Vending Machines are located throughout the mall to help you get re-energized. They can be found next to any Pepsi vending machine, located near all mall entrances and Grand Court.
Wheelchairs are available at Simon Guest Services. See Simon Guest Services for more information.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.