Simon Gift Cards
Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.<br /> <br /> Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.
For your convenience, automatic doors are available at all main mall entrances.
AED (Automatic External Defibrillator)
AEDs are available for use by the security team in case of emergencies that require them.
For your convenience, Travelex ATMs are located throughout Woodfield Mall.
Baby Changing Station
Baby Changing Stations are available for your convenience in the Family Restrooms located in the Upper Level JCPenney Wing and Upper Level Nordstrom Wing.
For your convenience, bike racks are located at Entrance 1 (Lower Level jcpenney Wing), Entrance 5 (Lower Level Sears Wing) and Entrance 6 (Upper Level jcpenney Wing), as well as outside the Sears Entrance.
The Bus Stop at Woodfield Mall is located at Entrance 1, on the Lower Level near jcpenney. There are several options for transportation in the Schaumburg area. The Village of Schaumburg offers a free trolley service Friday, Saturday and Sunday during mall hours (holiday hours vary). A schedule for the trolley can be found here: <a href="http://www.ci.schaumburg.il.us/TRANS/PTrans/Pages/Trolley.aspx">http://www.ci.schaumburg.il.us/TRANS/PTrans/Pages/Trolley.aspx</a>
Children's Play Area
Visit the Looney Tunes Children's Play Park sponsored by Alexian Brothers Women and Children's Hospital in the Macy's Wing adjacent to Grand Court. The Children's Play Park is open during mall hours. Please note the Play Park is closed for cleaning daily at 2:30 pm and 7:00 pm.
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Directories (Mall Map)
Directories and Mall Maps are availabe throughout the center, including Simon Guest Services.
Family Restrooms are available in the Upper Level of the jcpenny Wing, and in the Upper Level of the Nordstrom Wing.
Fax & Copies
Fax and copying services are available at Simon Guest Services. All proceeds benefit the Simon Youth Foundation.
Groups of 10 or more can register for the Signature Meet & Greet Service. This service is free of charge and gives groups an in person greeting upon their arrival, a Woodfield Mall shopping bag, directory, Style Pass coupon booklet and additional merchant offers.
Handicapped Accessible Restrooms
Handicap accessible restrooms are available at all restroom locations within the mall.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store? for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Lost and Found services are available at the Simon Guest Services (Customer Information Center).
The Mall Management Office is located on the Upper Level in the jcpenney Wing. Management hours are 8:30 a.m. to 5:00 p.m.
Mall Walkers are welcome at Woodfield Mall Monday - Saturday from 7:00 am to 10:00 am and Sunday from 7:00 am to 11:00 am. Stop by Simon Guest Services to pick up information on monthly Mall Walker events and a book to track your waking progress.
Mobile Shopper Club™
Sign up for the Mobile Shopper Club at Guest Services to get the latest about sales, news and events from Woodfield Mall!
Motor coaches can drop off passengers and Entrance 1 located on the lower level between jcpenney and Nordstrom. Motor coach parking is also available on site.
Woodfield Mall offers ample, free parking for our customers. Handicapped parking is also available near all major mall entrances.
Transportation information, including PACE bus schedules and taxi companies, is available at Simon Guest Services. PACE routs 606, 208, 696, 554 and 757 stop at Woodfield Mall at Entrance 1 on the Lower Level near JCPenney.
Simon Guest Services
Simon Guest Services representatives are here to help you with all your mall needs. Stop by for a American Express Simon Gift Card, directions to your favorite store, or pick up a Style Pass coupon booklet. Guest Services is located on the lower level of Grand Court and representatives are available during all mall hours.
Simon Kidgits Club
Simon Kidgits Club is available at Woodfield Mall! Join at any Kidgits event or by registering at Guest Services. Kidgits hosts several family friendly events throughout the year. Check out the fun!
Enjoy a break between your shopping and dining stops. Relax and re-fuel at the soft seating lounges outside Sears, near Grand Court, outside jcpenney and near A|X Armani Exchange on the Lower Level of the Nordstrom Wing.
Strollers are available at two locations in the mall; beside Sbarro Fresh Italian Cooking and Liberty Travel. There is a $5 fee to rent strollers.
This mall is equipped with at least one phone for visitors who are deaf orhard of hearing.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
Valet Parking is available at Entrance 5 during select evenings.
Pepsi Vending Machines are located throughout Woodfield Mall to quench your thirst. Find a machine on the Lower Level by JCPenney, Sears, Lord & Taylor and Grand Court and on the Upper Level by JCPenney and Sears.
Wheelchairs are available at Simon Guest Services. See Simon Guest Services for more information.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
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