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West Town Mall

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West Town Mall is a wonderful climate controlled indoor mall conveniently located off exit 380 on I-40.  Considered the premier shopping destination in East Tennessee, our mall boasts more than 150 stores, over 40 of which are exclusive to this area.  Find that perfect gift for a friend or a special indulgence for yourself at any of our fine stores like Apple, Sephora, Coach, Forever 21 or Tommy Hilfiger.  You can shop to your heart's content, pamper yourself at one of our fine salons, take in a movie at Regal Cinemas, or enjoy fine cuisine in the food court. With airy walkways and lush landscaping, West Town Mall caters to your every desire.  While shopping you can rest at one of our many soft seating areas, toss coins into the fountain, or take your children to The Children's Soft Play Area.     From the entire team at West Town Mall, we hope that you can escape from life's stressful situations and visit us soon.
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West Town Mall is open today from 12pm to 6pm.

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  • Mall Office:

  • (865) 693-4731 

  • Shopping Line:

  • (865) 693-0292 

  • Mall Security:

  • (865) 693-3318 


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  • Ann Taylor

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  • AT&T

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  • Bare Escentuals

  • How do you DEFINE a brand that’s based on a feeling? Love. Understanding. Community. That’s what bare Minerals represents. It’s a trusted source. It’s the belief that products can actually be good,... 

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  • Beds to Go

  • Beds To Go carries a full line of state of the art mattresses and products. From pillows to mattress toppers, all of your comfort needs can be found at Beds To Go. 

    See all things: Beds to Go •  Home Furnishings

  • Belk

  • The mission of Belk is to be the leader in their markets in selling merchandise that meets customers' needs for fashion, quality, value and selection; and to offer superior customer service. Belk stores want their... 

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  • Body Central

  • Exciting women’s clothing store that sells new fashion trends and basic favorites at value prices. Styles range from feminine chic to hip and casual. We carry sportswear, dresses, swimwear, outerwear, accessories, and... 

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  • Body Shop, The

  • Famous for creating a niche market sector for naturally inspired skin and hair care products, The Body Shop introduced a generation of consumers to the benefits of a wide range of best sellers from Vitamin E Moisture Cream... 

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  • Brow Art 23

  • Brow Art 23 is a fully licensed eyebrow threading boutique. We pride ourselves on offering a wide range of beauty and skin care services, with an emphasis on threading. We have both the technical expertise as well as the... 

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  • Caché

  • When you see a woman in Caché, you'd better approach with caution. With style that stuns and attitude that stops traffic, these fashions don't just make a statement. They make an entrance. No matter what the occasion, Caché... 

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  • California Nails

  • California Nails started USA operations in 1995. After opening several Salons in Malls, California Nails earned a reputation for sophistication, style and cleanliness. California Nails is a now recognized as the leader in... 

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  • Chick-fil-A

  • Our sandwiches, salads, Cool Wraps®, Chick-fil-A Chick-n-Strips® and nuggets are made with 100% tender chicken. Side items with a delicious Chick-fil-A® twist (Waffle Potato Fries™, anyone?). Rich desserts. Even Lemonade -... 

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  • Chico's

  • Chico's is a specialty retailer of exclusively designed, private label, sophisticated, casual-to-dressy clothing, complimentary accessories and other non-clothing gift items. Virtually all of the clothing, accessories... 

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  • Cinnabon

  • Cinnabon bakeries have built a reputation for serving fresh, aromatic cinnamon rolls made with premium Indonesian cinnamon and topped with a sweet, rich, cream cheese-based frosting. Each Cinnabon product is served hot out... 

    See all things: Cinnabon •  Specialty & Gourmet Foods

  • Claire's Boutique

  • Claire's Stores, Inc. is a leading international specialty retailer offering value-priced costume jewelry, accessories and cosmetics to fashion-aware tweens, teens and young adults.  

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  • Coldwater Creek

  • Discover one of the most unique collections of women's apparel and accessories in the marketplace. Style, color and texture are always in fashion, and wonderful service makes the experience truly memorable. 

    See all things: Coldwater Creek •  Women's Fashions

  • Crazy 8

  • The newest addition to The Gymboree Corporation’s family of brands, Crazy 8 offers fashionable outfits at a great value for girls and boys sizes Newborn to 14. The first Crazy 8 store opened in August 2007, and The... 

    See all things: Crazy 8 •  Children's & Infant Fashions

  • DEB Shops

  • Deb is a national specialty retailer of value priced, fashion-forward apparel, footwear and accessories for trend-conscious junior and plus-sized female customers, generally between the ages of 13 and 25. The Company... 

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  • Dillard's

  • Dillard's focuses on delivering maximum value to its shoppers, with fairly priced merchandise complemented by exceptional customer service. Dillard's stores offer a broad selection of merchandise, including products sourced... 

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  • Express

  • Express is the must-have sexy, sophisticated fashion brand for work, the weekend, or going out. It’s what’s new and what’s now for young fashion-forward women and men. We started more than thirty years ago... 

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  • Forever 21

  • At Forever 21, style isn’t dictated…It’s inspired. Forever 21 is the leading fashion retailer of the latest trends and the season’s hottest styles at can’t-resist-prices. U.S. and international... 

    See all things: Forever 21 •  Women's Fashions  • Accessories

  • GameStop

  • GameStop.com Inc. sells the most popular new software, hardware and game accessories for the PC and next generation game console systems from Sony, Nintendo, Microsoft and Sega and is also the industry's largest reseller of... 

    See all things: GameStop •  Music & Movies  • Toys, Games & Hobbies

  • GNC

  • GNC sets the standard in the health and nutrition industry by demanding truth in labeling, ingredient safety and product potency, all while remaining on the cutting edge of nutritional science. General Nutrition Centers is... 

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  • Godiva Chocolatier

  • Godiva was first to create the concept of premium chocolate. We did this by combining a fabulous product, stimulating advertising, sophisticated packaging and selective distribution. Godiva's standards of excellence include... 

    See all things: Godiva Chocolatier •  Specialty & Gourmet Foods

  • Great Wraps

  • The Great Wraps menu is unique, and features high-quality ingredients and tasty sauces. It offers the perfect alternative for customers who are tired of boring fast food burgers, pizza and cold subs. But the menu is... 

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  • Helzberg Diamonds

  • Since 1915, Helzberg Diamonds has helped people celebrate their most heartfelt and meaningful occasions. Founded on a commitment to superior customer service, we offer a dazzling selection of fine jewelry – so you’re... 

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  • jcpenney

  • jcpenney, one of America's leading retailers, is re-imagining every aspect of its business in order to reclaim its birthright and become America's favorite store. The Company is currently transforming the way it does... 

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  • Justice

  • Justice Clothing for Girls features the very latest in girls clothing and preteen fashion accessories, including tops, bottoms, dresses, outerwear, PJ's and more! 

    See all things: Justice •  Children's & Infant Fashions

  • Kay Jewelers

  • Every diamond is hand-selected to match beautifully and must pass exacting quality standards. Kay is diligent about the quality of our craftsmanship. We take the time to ensure the diamonds in your jewelry are well matched... 

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  • LensCrafters

  • LensCrafters was the first company of its kind to offer the convenience of getting an eye exam and choosing stylish frames fitted with the latest high tech lenses in one location. Same day services available. 

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  • Lids

  • Lids is the world's largest retailer specializing in the sale of officially licensed and branded headwear. Every store offers a vast assortment of college, MLB, NBA, NFL and NHL teams, as well as other specialty fashion... 

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  • Limited

  • The Limited is vibrant, feminine, sophisticated style for the modern fashion-forward woman. The Limited provides the modern, young woman fashion that reflects her up-to-the-minute sense on style. Inspired by the latest... 

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  • Men's Wearhouse and Tux

  • From sportswear to suits to tuxedos, Men’s Wearhouse and Tux® offers the styles and personalized service that has helped men look their best for the last 35 years. Our helpful Wardrobe and Formalwear Consultants... 

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  • Mori Luggage & Gifts

  • The Mori name has long represented excellence in the United States luggage, leather goods and gifts industry. Our vendors and the media agree that Mori Luggage & Gifts does business the right way. In recent years, we... 

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  • New York & Company

  • Great style. Great value. Always sexy. New York & Company is a lifestyle brand: the clothes are modern and trendy; the prices are affordable. New York & Company is available exclusively in our own stores. That's a... 

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  • Pandora

  • From its beginning PANDORA jewelry was created with the customer in mind. The company offers versatile, sophisticated pieces-charm bracelets, rings, necklaces and earrings – in 14K gold, sterling silver and some with... 

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  • Pottery Barn

  • Pottery Barn offers expertly crafted home furnishings and decor. Shop classic furniture, bedding & accessories in exclusive designs to decorate your home in style. 

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  • Rack Room Shoes

  • Rack Room features a full complement of national brand name shoes for the whole family. Nike, New Balance, Nunn Bush, Rockport, Nine West and Liz Claiborne will appeal to men and women, while shoes decorated with images of... 

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  • Red Mango

  • Our award-winning, nonfat frozen yogurt has it all -calcium, protein, and live active cultures that are good for your body. And unlike other desserts that often contain artificial ingredients or excessive calories from fat... 

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  • Regis Salon

  • Regis Salons serve fashionable females who consider their hairstyles an important part of their fashion formula. These women go to the cut and color experts at Regis Salons, the flagship division of Regis Corporation, the... 

    See all things: Regis Salon •  Services  • Health, Bath & Beauty

  • Sbarro

  • Our famous pizza is only the very beginning of the Sbarro culinary adventure. Delicious seafood, vegetable pastas, salads, sandwiches, and homemade desserts are the nexus of the Sbarro concept. We're serving up fresh,... 

    See all things: Sbarro •  Restaurants (order at the counter)

  • Sears

  • Sears' stores sell apparel, tools, and appliances, as well as providing home services (remodeling, appliance repairs) under the Sears HomeCentral brand. Sears is the leading home appliance retailer in North America and is a... 

    See all things: Sears •  Department Stores & Anchors

  • Sephora

  • Sephora is the largest prestige beauty retailer in the world. Featuring thousands of products from over 200 brands, you’re encouraged to try everything in the store. And if you have a question, Sephora’s team of... 

    See all things: Sephora •  Health, Bath & Beauty

  • Spencer Gifts

  • Spencer Gifts, Inc. is the world's premiere retail specialty gift chain specializing in unique, irreverent, trendy and fad based merchandise. Our product mix makes us more than a specialty retail store; we are an Oasis... 

    See all things: Spencer Gifts •  Specialty Shops

  • Stride Rite

  • Stride Rite licensed products leverage an 84-year-old heritage of manufacturing and marketing trusted, high quality products that are geared to children ages six months to seven years old. 

    See all things: Stride Rite •  Shoes & Footwear

  • Subway

  • The SUBWAY restaurant chain is the undisputed leader in the submarine sandwich category serving fresh, great tasting, made-for-you sandwiches and salads, many of which have 6 grams of fat or less. Offering a healthful... 

    See all things: Subway •  Restaurants (order at the counter)

  • Sunglass Hut

  • At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses. 

    See all things: Sunglass Hut •  Accessories

  • Teavana

  • Great tea works wonders. The delicious tastes and health benefits make tea a wonderful beverage - much better than the unhealthy alternatives. The Teavana dream began with an idea that people would enjoy fresh,... 

    See all things: Teavana •  Specialty & Gourmet Foods

  • Things Remembered

  • Our mission is to help customers celebrate life's special moments through personalized gifts -- from the celebration of birthdays to commemoration of achievements to weddings to births of babies. Our focus is on the... 

    See all things: Things Remembered •  Specialty Shops

  • Tommy Hilfiger

  • As one of the world’s leading premium lifestyle brands, Tommy Hilfiger delivers superior styling, quality and value to consumers worldwide. The brand celebrates the essence of Classic American Cool and provides a... 

    See all things: Tommy Hilfiger •  Men's & Women's Fashions

  • Torrid

  • The collection of on-trend fashion apparel, lingerie and accessories at Torrid is inspired by and designed to fit the young, voluptuous woman who wears size 12 and up. Torrid fashion collections stimulate self-confidence... 

    See all things: Torrid •  Women's Fashions

  • Trade Secret

  • Trade Secret/Beauty Express is the perfect spot for women who like to experiment and try the latest beauty products. This all-in-one retail store and full-service salon offers contemporary women exceptional beauty treatments... 

    See all things: Trade Secret •  Health, Bath & Beauty

  • Verizon Wireless

  • Verizon Wireless is the nation's leading provider of wireless communications. The company has the largest nationwide wireless voice and data network and over 100 million customers.  

    See all things: Verizon Wireless •  Services

  • Walking Company, The

  • The Walking Company is the world’s largest specialty retailer of comfort footwear. Featuring The Best Brands from Around the World including ABEO, DANSKO, ECCO, UMBERTO RAFFINI, UGG Australia and more. Experience our... 

    See all things: Walking Company, The •  Shoes & Footwear

  • We're Cooking

  • We're Cooking All American Grill restaurant has everything from our "Big Sky Hot Dog" to our signature "Swisskie" Quarter or Half Pound burger piled high with grilled mushrooms, grilled onions, and dripping with swiss cheese... 

    See all things: We're Cooking •  Restaurants (order at the counter)

  • Williams-Sonoma

  • Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings and gourmet cookware in the United States. Our brands are among the best known and most-respected in the industry. We offer... 

    See all things: Williams-Sonoma •  Home Furnishings

  • Zales Jewelers

  • The Zales Story In 1924 Zales opened its first jewelry store in Wichita Falls, Texas. Today, Zales is headquartered in Irving, Texas. We have over 785 stores nationwide and we're one of the largest buyers and processors of... 

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