Handicapped accessible parking is available.
Bike Racks are available at the entrance on the Morrell Road side of the mall near The Cheesecake Factory.
Children's Play Area
Take a break with your youngsters at The Children's Soft Play Area located in front of Belk Men, Home & Kids.
Gift wrapping is available at Belk, Dillard's, JCPenney and Sears.
Lost and Found
To locate a lost item, please go to the Mall Office located behind the Food Court. The office is down the hallway, last door on the left. Lost and Found items will be kept for 30 days. Unclaimed items are donated to local charities and the Simon Youth Foundation.
The mall doors open at 7:30 a.m. Monday-Saturday and at 9:00 a.m. on Sunday for mall walkers. These hours are subject to change.
The mall office offers the following services:<br /> <br /> General Information<br /> Lost and Found<br /> Simon Giftcards<br /> <br /> Mall Office Hours: Monday-Friday 8:30am - 5pm<br /> <br /> The mall office can be found behind the Food Court. Last door on the left once you go through the double doors. <br />
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Handicapped parking is available at each entrance. A six-level parking garage is located on the southwest side of the mall between Sears and Belk Men, Home & Kids. This is the best entrance to use when visiting Regal Cinemas.
Restrooms are located in the food court between Taco Bell and Chick fil a. Additional restrooms are available in Belk, JC Penney, Sears and Dillard's.
Give the gift of shopping with a Simon Giftcard, available in the mall management office in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Guest Services
Located in the mall management office behind the food court. Hours are 8:30am-5pm Monday-Friday.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Stamps are available at Hallmark. Mailboxes are located outside the Main Entrance, Entrance Two on the east side of the mall, and at the Main Mall Entrance by Belk Men, Home & Kids.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
For your convenience, three stroller vending machines are available. The machines are located outside of Sears, at the main mall entrance, and beside The Children's Play Area. The rental cost is $5, with a $1 refund upon return of the stroller.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
Wheelchairs are available free of charge at the Security Office located behind the Food Court. They are available on a first-come, first-serve basis. A valid form of photo ID (driver's license preferred) is required and will be returned to you at the end of your shopping trip.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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