Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=179">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
Baby Changing Station
Baby changing stations are available at the Stormont-Vail HealthCare Play Center located on the lower level next to American Eagle Outfitters, Macy's wing. Also changing stations are located in the mall restrooms, upper level behind the food court.
Children's Play Area
Visit the Stormont-Vail HealthCare Play Center on the lower level, Macy's wing, next to American Eagle Outfitters. Fun for kids 10 or under (check height requirements at entrance). Kids are welcome all mall hours - please have children take shoes off. There is a baby changing station at the Play Center.
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iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Lost and Found is available at the Simon Guest Services in Center Court on the Lower Level.
Healthy Steps, the West Ridge Mall walking program, is sponsored by Stormont-Vail HealthCare. Interested walkers may sign up at the Simon Guest Services to become a member. You will have a chance to win a monthly prize. You can also earn rewards by signing in when you are walking: Walk 50 times and you will earn a lanyard, 125 times to earn a coin purse, and 225 times to earn a T-shirt. By becoming a member you can also receive valuable health information from Stormont-Vail HealthCare.
Handicapped-accessible parking is available at all mall entrances. Handicapped-accessible doors are located at the northwest entrance on the lower level near Sears and the entrance near Macy's on the lower level.
Strollers are available (self-serve) next to both escalators at Center Court and at the Upper Level mall entrance next to Dillard's. The cost is $5 with a $.50 reward when the stroller is returned to the vending unit.
Wheel chairs are available at the Simon Guest Services in Center Court on the Lower Level. There is no fee to use a wheel chair.
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