Accessible Entrances can be found on Lower Level Main Entrance near Besito Mexican and Upper Level Main Entrance by Tokyo Japanese Steakhouse.
Handicapped accessible parking is available.
AED (Automatic External Defibrillator)
Security can be contacted at 617-965-3099 during mall hours and 617-594-0403 during non-mall hours.
Enjoy two beautiful art sculptures located on Level 1 in Center Court and in the Bloomingdale's Fashion Wing by Madewell and Tumi. For more information about the art, please visit the Management Office located on Level 1.
Baby Changing Station
Baby Changing Stations are available in our restrooms located on Level 1 down the hallway in between Bloomingdale's Home and Uniqlo.
Travelling by bicycle? Bike Racks are located on the sidewalks near both main mall entrances on Level 1 and Level 2.
The Bus Stop follows MBTA route 60. The stop is located on the sidewalk across from Bloomingdale's Fashion and the Parking Garage.
Stay refreshed while you shop! Located on level one near the up escalator and on Level 1 of our parking garage.
Directories (Mall Map)
Our Digital Mall Map Directories are located on Lower Level Main Entrance and Level 2 in Center Court.<br />
Thirsty? Our drinking fountain is located on Level 1 down the hallway in between Bloomingdale's Home and Uniqlo.
EV (Electric Vehicle) Charging Stations
<span style="line-height: 115%; font-size: 12pt; font-family: Calibri, sans-serif;">Electric Vehicle (EV) drivers are now able to plug in and charge their cars while they shop or grab a bite to eat at Chestnut Hill’s high end shopping destination. <span style="font-size: 12pt;">The Shops at Chestnut Hill’s Freedom Station offers a CHAdeMO DC fast charger, that provides speed and convenience with the ability to provide a LEAF or Tesla approximately 40 miles of range in 15 minutes of charging, and a Level 2 charger, which supports all EVs and plug-in Hybrids. The Freedom Station is located in the parking lot near the parking garage and Crate & Barrel.</span><span style="font-family: 'Times New Roman';"> </span></span>
Family Restrooms are near Simon Management Office on Level one in between Bloomingdale's Home and Uniqlo.
Gift Wrapping Services are available during Holiday Season and located in Center Court. For more information regarding gift wrapping dates, hours, etc please contact the Management Office at 617-965-3038.
Handicapped Accessible Restrooms
Handicapped Accessible Restrooms are located on Level 1 down the hallway in between Bloomingdale's Home and Uniqlo.
Lost and Found
Please inquire about Lost and Found items at the Simon Management Office on level one in between Bloomingdale's Home and Uniqlo.
The USPS mailbox is located on the sidewalk next to the Lower Level Main Entrance
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Free garage parking and street level parking is offered to all.
Please inquire about transportation information at the Simon Management Office on level one in between Bloomingdale's Home and Uniqlo.
Restrooms are near Simon Management Office on Level one in between Bloomingdale's Home and Uniqlo.
Retailer Gift Cards
The Retailer Gift Card display is located on Level 1 in Center Court. Bring the Gift Card to the Management Office located on Level 1 down the hallway in between Bloomingdale's Home and Uniqlo. Purchases can be made Monday-Saturday from 10am-5pm.
Security & Police Substation
Security is available 24/7 and can be contacted at 617-965-3099 during mall hours and 617-594-0403 during non-mall hours.
Give the gift of shopping with a Simon Giftcard, available at the Management Office from Monday - Saturday 10am - 5pm in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Sit and relax in one of our soft seating areas located on both Level 1 and Level 2 of the shopping center.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
Complimentary wheel chairs are available at the Simon Management Office on level one in between Bloomingdale's Home and Uniqlo.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Then Get Our Can't Miss Style Reports, Retailer
Offers and Event News Before Everyone Else.