Amenities Legend

Accessible Parking

Handicapped accessible parking is available. 


The Falls now welcomes well-behaved dogs, small enough to be maintained in a stroller, carrier, or held by owner while in the mall. Visit the &ldquo;doggie comfort station&rdquo; at Guest Services for fresh drinking water and doggie treats, courtesy of The Falls.<br /> <br /> Also, for a list of "Dog-Friendly" stores visit Guest Services and find special decals on store windows &amp; doors.

Baby Changing Station

Located in&nbsp;both restrooms (one by Macy's and one by Bloomingdale's, plus 2 Family Restrooms.

Coca-Cola Vending

Coca-Cola Vending is available throughout the mall for your convenience.

Convention & Visitor Bureau

Welcoming our visitors from near and far, let us help you uncover all the great attractions and restaurants nearby. Just stop by Guest Services for more information. Directions, guides, coupons and local tips and transportation assistance are available upon request.

Fax & Copies

Available at the Guest Services Center.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.

Lost and Found

Available through the Security Department.

Management Office

The management office is located near Macy's, by Entrance #6.

Mobile Device Charging Stations

Charging station and cables for most mobile devices located at Guest Services Center.


<p><strong><span style="text-decoration: underline;">GUEST SERVICES HOURS</span></strong></p> <p>Monday - Saturday, 10 am - 9 pm<br /> Sunday, Noon - 6 pm&nbsp;</p>

Nursing Mothers Lounge

Located at the Family Restroom / Nursing Lounge at the restroom by Bloomingdale's.


Valet parking available for $5 by Corner Bakery Cafe Weds-Sunday (days/hours vary, subject to change)<br /> Surface parking<br /> 2 garage parking decks (one by Bloomingdale's and one by Merrill Lynch)

Parking For Expectant Moms Or Families With Young Children

Look for the black "Parking for Expectant Mothers" signs located in various areas of the parking lot.

Shopper Assistance

Through Guest Services Representatives at Guest Services Center, located by GAP.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

Simon Guest Services is located near GAP. Simon Gift Cards, Kidgits membership, and Style Pass Coupon Booklet available for purchase.

Simon Kidgits Club

The Simon Kidgits® Club is here! Sign your child up for free today either online at or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.


All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.


Our cute, bright red strollers are available for rental. These are located in front of Bath &amp; Body Works.

SYF Coin Wishing Wells

<p>The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</p>

Valet Parking

Valet located by Corner Bakery Cafe.&nbsp;Valet park at The Falls for $5 and receive a voucher for $5 off your purchase of $15 or more at participating restaurants: BJ's Restaurant and Brewhouse, Brio Tuscan Grille, Corner Bakery Cafe, Los Ranchos Steakhouse, P.F. Chang's, and TGI Fridays.<br /> <br /> Hours of operation: Weds, noon-9pm, Thurs-Sat from 10am-9pm, Sun noon-7pm. Extended holiday hours. (Hours of operation subject to change.)<br /> <br /> <em>Limited time only. While supplies last. Restrictions may apply. Visit Guest Services for details &amp; full rules.</em><br />

Wheelchairs (Complimentary)

Available at the Guest Services Center for free.

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at The Falls. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to&nbsp;Simon Wi-Fi Terms &amp; Conditions of Use&nbsp; prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.