Amenities Legend

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at The Falls. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=1232">Travelex now</a>.

Indoor Device Charging Stations

Charging station and cables for most mobile devices located at Guest Services Center.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Baby Changing Station

Located in&nbsp;both restrooms (one by Macy's and one by Bloomingdale's, plus 2 Family Restrooms.

Coca-Cola Vending

Coca-Cola Vending is available throughout the mall for your convenience.

Convention & Visitor Bureau

Welcoming our visitors from near and far, let us help you uncover all the great attractions and restaurants nearby. Just stop by Guest Services for more information. Directions, guides, coupons and local tips and transportation assistance are available upon request.

Fax & Copies

Available at the Guest Services Center.

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store&#8480 for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Available through the Security Department.

Mall Office

The management office is located near Macy's, by Entrance #6.

Multilingual

<p><strong><span style="text-decoration: underline;">GUEST SERVICES HOURS</span></strong></p> <p>Monday - Saturday, 10 am - 9 pm<br /> Sunday, Noon - 6 pm&nbsp;</p>

Parking

Valet parking available for $5 by Corner Bakery Cafe Weds-Sunday (days/hours vary, subject to change)<br /> Surface parking<br /> 2 garage parking decks (one by Bloomingdale's and one by Merrill Lynch)

Shopper Assistance

Through Guest Services Representatives at Guest Services Center, located by GAP.

Simon Guest Services

<p style="text-align: left;">Simon Guest Services is located near GAP. Simon Gift Cards, Ticketmaster, Kidgits membership, and Style Pass Coupon Booklet available for purchase.</p>

Simon Kidgits Club

The Falls is excited to offer Kidgits Kids Club, our club exclusively to kids! Visit Guest Services by GAP to register. Your annual fee will get you lots of exciting prizes and entrance into great events! The cost is $5 for a one year membership and&nbsp;has LOTS of perks, including:<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> 1) Live events focused on safety, health and wellness, entertainment, and education. Members receive themed premiums at events and a chance to win great prizes!<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> 2) Birthday program to receive a gift during the month of your child's birthday.<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> 3) Special offers from retailers. Visit&nbsp;<a href="http://l.facebook.com/l.php?u=http%3A%2F%2Fwww.simonkidgitsclub.com%2F&amp;h=qAQH-t1CT&amp;s=1" target="_blank" rel="nofollow" style="color: #3b5998; cursor: pointer; text-decoration: none; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;">www.simonkidgitsclub.com</a>&nbsp;for more details<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> 4) Quarterly newsletter.<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> 5) Free t-shirt<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> (6) and Much More!<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> <br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> The Simon Kidgits Club was developed to provide families and kids with fun and entertaining activities that can be experienced together.&nbsp;Check out&nbsp;<a href="http://www.simonkidgitsclub.com/" target="_blank" rel="nofollow" style="color: #3b5998; cursor: pointer; text-decoration: none; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;">www.simonkidgitsclub.com</a>&nbsp;to see the fun cast of Simon Kidgits characters.<br style="color: #141823; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; line-height: 20px; background-color: #ffffff;" /> For more information, please contact 305-255-4571 or&nbsp;visit Guest Services.<br />

Strollers

Our cute, bright red strollers are available for rental. These are located in front of Bath &amp; Body Works.

Ticketmaster®

Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.

Valet Parking

Valet located by Corner Bakery Cafe.&nbsp;Valet park at The Falls for $5 and receive a voucher for $5 off your purchase of $15 or more at participating restaurants: BJ's Restaurant and Brewhouse, Brio Tuscan Grille, Corner Bakery Cafe, Los Ranchos Steakhouse, P.F. Chang's, and TGI Fridays.<br /> <br /> Hours of operation: Weds, noon-9pm, Thurs-Sat from 10am-9pm, Sun noon-7pm. Extended holiday hours. (Hours of operation subject to change.)<br /> <br /> <em>Limited time only. While supplies last. Restrictions may apply. Visit Guest Services for details &amp; full rules.</em><br />

Wheelchairs (Complimentary)

Available at the Guest Services Center for free.

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>

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