Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=1232">Travelex now</a>.
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
Baby Changing Station
Located in both restrooms, plus 2 Family Restrooms.
Coca-Cola Vending is available throughout the mall for your convenience.
Convention & Visitor Bureau
Welcoming our visitors from near and far, let us help you uncover all the great attractions and restaurants nearby. Just stop by the desk for more information. Directions, guides, coupons and local tips and transportation assistance are available just for the asking.
Fax & Copies
Available at the Guest Services Center.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Available through the Security Department.
<P><STRONG><U>NEW GUEST SERVICES HOURS</U></STRONG></P> <P>Monday - Wednesday, 11 am - 8 pm<BR>Thursday - Saturday, 10 am - 9 pm<BR>Sunday, Noon - 6 pm </P>
Surface parking along with 2 Decks.
Through Guest Services Representatives.
Simon Kidgits Club
We are sorry to inform our valued Kidgits members that effective January 1st, 2012 the Kidgits program will no longer be offered at The Falls. Your membership has been transferred to Dadeland Mall and is also valid at any Simon Kidgits Club mall. We will continue to offer family programming such as the Bunny Arrival and Brunch and look forward to seeing you and your family soon at The Falls!
Our cute, bright red strollers are available for rental. These are located in front of Bath & Body Works.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
Available during the Holiday season only.
Available at the Guest Services Center for free.
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