Amenities Legend

Accessible Parking

Handicapped accessible parking is available. 


ATMs are located at Food Court and near GAP

Baby Changing Station

Changing tables are located in all restrooms. <br />

Children's Play Area

Visit the Sanford Health sponsored Children's Play Area and keep your child happy so you can shop a little longer!&nbsp; Our Sanford Children's Play Area is located in the court area in front of Dairy Queen Treat Center between Younkers and Sears.

Coca-Cola Vending

Coca-Cola vending machines are located throughout the mall.&nbsp; You can find them near our main entrance, JC Penneys, Macys and near our Guest Services Center.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.

Lost and Found

Lost and Found: Stop by Guest Services to reclaim any items you may have lost while shopping at The Empire Mall.

Mall Walking

Mall Walkers' Hours: Use the main mall doors. Mall walking hours&nbsp;are Monday-Saturday 8:00 a.m.-9 p.m. and Sunday 8:00 a.m.-7 p.m. <br />

Mobile Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Nursing Mothers Lounge

Nursing Mother's Lounge:&nbsp; The Food Court offers Family Restrooms, complete with a nursing room. Macy's, JCPenney and Younkers also offer lounges for nursing mothers near their store restroom areas.

Scooter Rental

Scooters are available for check-out at our Guest Services Center.

Shopper Assistance

Mall Information: Mall information&nbsp;is available at Simon Guest Services&nbsp;located&nbsp;by the mall office.&nbsp;<br /> <br /> Restrooms: Mall restrooms are located near the Food Court, JCPenney, and&nbsp;Visionworks. Additional restrooms are available in Macy's, JCPenney, Sears, and Younkers. <br /> <br /> Public Lockers: Located near the Food Court, you keep the key to ensure convenience and safety while shopping.<br /> <br /> <br />

Simon Giftcard®

Simon Giftcards and Retailer Giftcards are sold at our Guest Services Center located near the Management Office.

Simon Kidgits Club

The Simon Kidgits® Club is here! Sign your child up for free today either online at or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.


All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>

Wheelchairs (Complimentary)

Wheelchair or Motorized Wheelchair Rental You can rent a wheelchair or motorized wheelchair at Guest Services for a refundable deposit.

Wireless (Wi-Fi) Internet

Wi-Fi is available in the mall through Midco.&nbsp; Relax&nbsp;in their soft seating area at the main mall entrance near Caribou Coffee.