Amenities Legend

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.

Indoor Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Simon Gift Cards

<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>

AED (Automatic External Defibrillator)

An Automatic External Defibrillator is available at Simon Guest Services.


There are four ATM's located throughout the mall for your convenience.

Children's Play Area

A&nbsp;Simon Kidgits&nbsp;themed children's play area is located at the Food Court entrance. It's a great place to take a break with your little ones!

Coca-Cola Vending

Coca Cola vending units are placed throughout the mall for a quick, easy way to grab a cold, refreshing beverage at any time.


<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href=";pageName=hotSearch&amp;advanced=true&amp;advancedSearchType=address&amp;streetAddress=4502+S+Steele&amp;stateProvince=WA&amp;city=Tacoma&amp;country=USA&amp;postalCode=98409&amp;temp1=9600" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href=";pageName=hotSearch&amp;advanced=true&amp;advancedSearchType=address&amp;streetAddress=4502+S+Steele&amp;stateProvince=WA&amp;city=Tacoma&amp;country=USA&amp;postalCode=98409&amp;temp1=9600" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href=";cid=136146" target=_blank>Save up to $100 - click here for more details</A>

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store&#8480 for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Lost and Found items are logged in at Simon Guest Services.  Tacoma Mall's security team has the lost and found items secured.  Call (253) 475-4566 and ask for Simon Guest Services and a Sales Associate will assist you.

Mall Walking

The mall is open for walking Monday - Saturday at 7:00am and Sunday at 9:30am.

Nursing Mothers Lounge

The newly decorated nursing lounge is located in the food court restrooms.


Acres&nbsp;of free parking!&nbsp; Handicapped parking is available at all entrances.

Pay Phone

Pay phones are located near the Food Court restrooms.

Shopper Assistance

The Tacoma Mall Security Office is located between Lenscrafters and Jamba Juice on the north side of the mall with an outside entrance.  They are on-site 24/7 and can be reached at 253.473.9311.

Shopping Bags

Shopping Bags are available for a $1 donation to the Simon Youth Foundation. Bags may be purchased at Simon Guest Services.

Simon Kidgits Club

Join the club!  Join the fun!  Annual $5 membership includes:<br /> <br /> * Membership card and t-shirt<br /> * Entertaining events throughout the year<br /> * Free goodies at events<br /> * Spin the prize wheel at Guest Services every time you visit the mall<br /> * A special gift on your birthday<br /> * Special offers and discounts at mall retailers<br /> * VIP line access at the Noerr Santa Photos during the holidays<br /> <br /> Sign up at Guest Services or <a href=""></a><br />

Soft Seating

Newly remodeled soft, comfortable seating areas are located throughout the mall for your relaxation.


Strollers are available for rent at the North Entrance 'E' Doors, the&nbsp;East Entrance 'C' Doors next to JCPenney and the See's Candies hallway next to the restrooms.


<div class="rsPromoDetailstext">Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at the mall in the Simon Guest Services Booth. Shoppers can purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Stop by Simon Guest Services for all of your live event ticketing needs. </div>

Wheelchairs (Complimentary)

Wheelchairs are available at&nbsp;Simon Guest Services&nbsp;- near Jamba Juice.&nbsp; You will be asked to leave a form of identification in order to borrow a wheelchair.&nbsp; The easiest entrance to use for access to the wheelchairs is the North Entrance off of Steele St.&nbsp;