Amenities Legend

Accessible Parking

Handicapped accessible parking is available.  


We have three convenient ATMs for our customers.  A Travelex ATM is located down the corridor between Starbucks Coffee and Lucky Brand Jeans.  A Wells Fargo Branch and ATM is located on the corner of El Camino Real and Quarry Road next to P.F. Chang's.  And a Bank of America Branch and ATMs located on Quarry Road across from Wilkes Bashford and Neiman Marcus.  

Baby Changing Station

Located in the Women's Restroom next to Starbucks

Bike Racks

For your convenience, bike racks are located in multiple locations throughout the shopping center in front of: Max's Opera Café at the Street Market, California Pizza Kitchen, Giants Dugout near Macy's Men's, Macy's Women's on the Plaza side, and along Quarry Walk in front of Macy's Women's, Hair International and Bloomingdale's.  

Bus Stop

There are two Bus Stops near Stanford Shopping Center: on Arboretum Road near Crate & Barrel and on Quarry Road across the street from the shopping center. 

Complimentary Coat & Package Check

<strong>Complimentary Bagfree Shopping:</strong>&nbsp;<br /> Leave your shopping bags with us. Your bags will be picked up&nbsp;and stored until you&rsquo;re ready to end your shopping day. &nbsp;You can even pick them up in your car with curbside service. &nbsp;There is no fee for this service. Call (650) 380-2379 or&nbsp;text (650) 249-4159 at least 15 minutes&nbsp;prior to when you are ready to leave and at least&nbsp;30 minutes after your last purchase. &nbsp;You can pick up your bags at&nbsp;Simon Guest Services or in your car with&nbsp;our curbside service at the Bagfree Shopping Pick-Up area between Pottery Barn and&nbsp;Macy&rsquo;s Men&rsquo;s on Sand Hill Road.<br /> <br /> <em> Complimentary Coat Check not available at this time.</em>

EV (Electric Vehicle) Charging Stations

Located in the parking garage along Quarry Walk across from McDonald's and the old Bloomingdale's location.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.


There are several wonderful hotels conveniently located near Stanford Shopping Center, including: <br /> Stanford Park Hotel | 100 El Camino Real Menlo Park,CA | (866) 241-2431<br /> Sheraton Palo Alto Hotel |&nbsp;625 El Camino Real &nbsp;Palo Alto, CA |&nbsp;(650) 328-2800&nbsp;<br /> Rosewood Sand Hill |&nbsp;2825 Sand Hill Rd., Menlo Park, CA | (650) 561-1500

Lost and Found

Lost and found items can be found in our Security Office.  Call 650.617.8587 for information.

Mall Office

Mall Office is located near on the second floor above White House | Black Market. The mall office is open Monday through Friday from 8:30 AM to 5:00 PM.

Mobile Shopper Club™

Get exclusive mall offers and event info sent right to your phone! &nbsp;Text Mall141 to 74666 to join the Simon Mobile Shopper Club, and be entered to win a $1,000 shopping spree!


In addition to our street level parking that surrounds Stanford Shopping Center, we have a two-level and a three-level parking garage on Quarry Road in front of Macy's Women's and Neiman Marcus. &nbsp;

Public Transportation

Stanford University's free shuttle,The Marguerite, makes stops at Stanford Shopping Center and public transit.  Visit their website for routes and schedules. <a href=""></a>


We have two public restroom locations: down the Sand Hill Walk corridor right next to Starbucks Coffee and on the second level above the courtyard between Simon Guest Services and Travelex Currency Exchange.&nbsp;

Retailer Gift Cards

Retailer Gift Cards are available for sale at Simon Guest Services.

Security & Police Substation

Stanford Shopping Center 24-hour Security is located on the second level between Labelle Day Spas &amp; Salon and White House/Black Market. &nbsp;They can be reached directly for assistance at: (650) 617-8587

Shopper Assistance

<strong>Same Day Delivery:</strong><br /> Have your bags delivered today to any address&nbsp;in the local area for just $10. You can even pick the&nbsp;delivery time within a 1-hour window. &nbsp;Available at participating stores, including: Neiman Marcus, BOSS Hugo Boss,&nbsp;Brooks Brothers, Frette, Kiehl&rsquo;s Since 1851, Lucky Brand, Vince., and Williams-Sonoma or visit Simon Guest Services located in the courtyard near Ralph Lauren.<br /> <br /> <strong>Personal Shopping:</strong><br /> We are pleased to offer a new Complimentary Personal Shopping Service for our customers. &nbsp;Style Consultation, Personal Shopping, Wardrobe Planning. &nbsp;Allow our experts to help.&nbsp;To schedule an appointment, please contact:<br />

Shopping Vouchers

Style Pass Booklets are available for purchase of $5 at Simon Guest Services, located in the courtyard near Ralph Lauren.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

Simon Guest Services is located in the courtyard near Ralph Lauren.&nbsp;

Simon Kidgits Club

Join the fun! Annual memberships are $5.  Members enjoy monthly events, free t-shirt, birthday gift, and retailer discounts. 

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Soft Seating

Soft seating can be found throughout the shopping center. Our soft seating cushions feature the&nbsp;Black Unikko Lightweight Cotton Canvas Fabric from Marimekko.&nbsp;


Complimentary in Guest Services located in the Polo Ralph Lauren courtyard

Transit Center

The Palo Alto Caltrain Station is within walking distance of Stanford Shopping Center, located at&nbsp;95 University Ave. &nbsp;For more information, visit their website at:&nbsp;<br />

Wheelchairs (Complimentary)

Complimentary at Guest Services located in the Polo Ralph Lauren courtyard

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to&nbsp;Simon Wi-Fi Terms &amp; Conditions of Use&nbsp; prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.