Amenities Legend

Accessible Parking

Handicapped accessible parking is available.  

Art Installation

Come take a walk down our Parisian Street Market and get lost in our 180-foot long life-sized mural.  A trompe-l'oeil 18th-century Parisian street scene painted by Bay Area artist John Pugh, between Louis Vuitton and Sigona's Farmer's Market.


We have three convenient ATMs for our customers.  A Travelex ATM is located down the corridor between Starbucks Coffee and Lucky Brand Jeans.  A Wells Fargo Branch and ATM is located on the corner of El Camino Real and Quarry Road next to P.F. Chang's.  And a Bank of America Branch and ATMs located on Quarry Road across from Wilkes Bashford and Neiman Marcus.  

Baby Changing Station

Baby changing tables can be located in the newly renovated men's, women's, and family restrooms located down the hallway next to Starbuck's.  Brand new men's, women's, and family restrooms can also be found in the redevelopment area, on the 2nd floor of the building which houses vineyard vines and lululemon athletica. 

Bike Racks

For your convenience, bike racks and lockers are located throughout the property.  Contact Simon Guest Services for more information. 

Bus Stop

There are two Bus Stops near Stanford Shopping Center: on Arboretum Road near Crate & Barrel and on Quarry Road across the street from the shopping center. 

Drinking Fountain

Drinking fountains can be found near the restrooms down the hallway next to Starbuck's and in the lobby of the new building in the redevelopment area which houses vineyard vines and lululemon athletica. 

EV (Electric Vehicle) Charging Stations

Located in the parking garage along Quarry Walk across from McDonald's and the old Bloomingdale's location.

Family Restrooms

Brand new family restrooms are now available down the hallway next to Starbucks and in the redevelopment area on the 2nd floor of the new building which houses vineyard vines and lululemon athletica. 

Fire Pit

Enjoy the warmth.  A brand new fire pit now enhances the covered seating area between Louis Vuitton and Macy's Women's.  

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.


Newly renovated outdoor water fountains, using recycled water, can be found along Portico Way, between Vineyard Vines and Pottery Barn Kids. Our much-beloved Frog Fountain is back and has been relocated to the courtyard near Urban Outfitters and Gymboree, and a new infinity water feature will be finished in the Plaza between Neiman Marcus and Macy's Women's summer 2016.

Group Services

Visit Simon Guest Services for Group Services and tourism information, located in the courtyard on the El Camino Real side near White House/Black Market and J.Jill. &nbsp;

Handicapped Accessible Restrooms

Handicapped Accessible Restrooms are available down the hallway next to Starbuck's. &nbsp;


There are several wonderful hotels conveniently located near Stanford Shopping Center, including: <br /> Stanford Park Hotel | 100 El Camino Real Menlo Park,CA | (866) 241-2431<br /> Sheraton Palo Alto Hotel |&nbsp;625 El Camino Real &nbsp;Palo Alto, CA |&nbsp;(650) 328-2800&nbsp;<br /> Rosewood Sand Hill |&nbsp;2825 Sand Hill Rd., Menlo Park, CA | (650) 561-1500

Lost and Found

Lost and found items can be found in our Guest Services Office.&nbsp; Call 650.617.8591 for information.


For your convenience, a USPS drop box is located outside of Brooks Brothers on the Sand Hill Road side of the center.

Management Office

Mall Office is located near on the second floor above White House | Black Market. The mall office is open Monday through Friday from 8:30 AM to 5:00 PM.

Mobile Shopper Club™

Get exclusive mall offers and event info sent right to your phone! &nbsp;Text Mall141 to 74666 to join the Simon Mobile Shopper Club, and be entered to win a $1,000 shopping spree!

Package Check

<strong>Complimentary Bagfree Shopping:</strong>&nbsp;<br /> Leave your shopping bags with us. Your bags will be picked up&nbsp;and stored until you&rsquo;re ready to end your shopping day. &nbsp;You can even pick them up in your car with curbside service. &nbsp;There is no fee for this service. Call (650) 380-2379 at least 15 minutes&nbsp;prior to when you are ready to leave and at least&nbsp;30 minutes after your last purchase. &nbsp;You can pick up your bags at&nbsp;Simon Guest Services or in your car with&nbsp;our curbside service at the Bagfree Shopping Pick-Up area between Pottery Barn and&nbsp;Macy&rsquo;s Men&rsquo;s on Sand Hill Road.


In addition to our street level parking that surrounds Stanford Shopping Center, we have a two-level and a three-level parking garage on Quarry Road in front of Macy's Women's and Neiman Marcus. &nbsp;

Personal Shopping

Shopping Gets Personal. &nbsp;<span style="color: #141823; background-color: #ffffff;">Let our experts help you find the perfect outfit, or enhance your entire wardrobe. Contact to schedule your 1st complimentary personal shopping service now.</span>

Public Transportation

Stanford University's free shuttle,The Marguerite, makes stops at Stanford Shopping Center and public transit.  Visit their website for routes and schedules. <a href=""></a>


We have three public restroom locations: <br /> 1. Down the Sand Hill Walk corridor right next to Starbucks Coffee <br /> 2. On the second level above the courtyard between Simon Guest Services and TravelEx Currency Exchange.&nbsp;<br /> 3. On the second level of building BB, around the corner of lululemon

Retailer Gift Cards

Retailer Gift Cards are available for sale at Simon Guest Services.


Santa Photos are available through Saturday, December 24th in Center Pavilion. &nbsp;Click <a href="">here </a>for more information and hours. &nbsp;

Security & Police Substation

Stanford Shopping Center 24-hour Security is located on the second level between Labelle Day Spas &amp; Salon and White House/Black Market. &nbsp;They can be reached directly for assistance at: (650) 617-8587

Shopper Assistance

<strong>Same Day Delivery:</strong><br /> Have your bags delivered today to any address&nbsp;in the local area for just $10. You can even pick the&nbsp;delivery time within a 1-hour window. &nbsp;Available at participating stores, including: Neiman Marcus, BOSS Hugo Boss,&nbsp;Brooks Brothers, Frette, Kiehl&rsquo;s Since 1851, Lucky Brand, Vince., and Williams-Sonoma or visit Simon Guest Services located in the courtyard near Ralph Lauren.<br /> <br /> <strong>Personal Shopping:</strong><br /> We are pleased to offer a new Complimentary Personal Shopping Service for our customers. &nbsp;Style Consultation, Personal Shopping, Wardrobe Planning. &nbsp;Allow our experts to help.&nbsp;To schedule an appointment, please contact:<br />

Shopping Vouchers

Style Pass Booklets are available for purchase of $5 at Simon Guest Services, located near J. Jill

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

Simon Guest Services is located in the courtyard LaBelle Day Spas.&nbsp;

Simon Kidgits Club

The Simon Kidgits® Club is here! Sign your child up for free today either online at or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Soft Seating

Soft seating can be found throughout the shopping center.&nbsp;


All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.


Complimentary in Guest Services located near LaBelle Day Spas

Transit Center

The Palo Alto Caltrain Station is within walking distance of Stanford Shopping Center, located at&nbsp;95 University Ave. &nbsp;For more information, visit their website at:&nbsp;<br />

Wheelchairs (Complimentary)

Complimentary at Guest Services located near LaBelle Day Spas

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to&nbsp;Simon Wi-Fi Terms &amp; Conditions of Use&nbsp; prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.