Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=123">Travelex now</a>. Travelex Machines are located on the upper level in the Food Court and on the lower level between Sears & JC Penney.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge! These are featured on both the upper and lower levels of the mall. <em>Charging Buddies</em> are available at Guest Services for customers to connect their devices to any available station. Customer must be prepared to present and leave photo i.d. with Guest Services until <em>Charging Buddies</em> are returned.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. There are no fees to replace lost or stolen card. <br /> The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions. Corporate Program Also Available.
All Entrances Are Wheelchair Accessible.
ATM Machine(s) located on Upper Level In Food Court & On Lower Level In Between Sears & JC Penney.
Baby Changing Station
There is a Baby Changing Station Conveniently Located on the Lower Level in the Restroom Facility Located Next To JC Penney.
Children's Play Area
Bring Your Little Ones Over to the Kidgits Clubhouse Located on the Lower Level in Front of JC Penney.
Coca-Cola Vending Machines Are Conveniently Located Throughout the Upper & Lower Levels. In Addition To Coin/Cash Currency, Machines Also Accept American Express, Discover, MasterCard & Visa as Form of Payment.
Directories (Mall Map)
Please Stop & Grab a Complimentary Mall Map at One of Our Upper Level Directories Located at the Food Court Entrance, Post Office Entrance and Between Sears & JCPenney (in front of DQ/Orange Julius); Or, You Can Find Them on the Lower Level Located at the Ruby Tuesday Entrance, Guest Services (in front of Macy's) and Between Kohl's & Dick's Sporting Goods.<br />
EV (Electric Vehicle) Charging Stations
Take Advantage of Our EV Charging Stations Located in front of the Post Office Entrance on the Upper Level.
Please Take Advantage of Our Family Restroom(s) Located on the Upper Level in the Food Court & on the Lower Level Near the Kidgits Play Area & JC Penney.
Fax & Copies
Please Visit The Mall Management Office On The Lower Level For Your Faxing & Copying Needs.<br /> <br /> Faxes Can be Sent/Received at $1 per page (cover page is free of charge).<br /> Copies Can be Made at .25 Cents per page.<br /> <br /> **fee schedule subject to change at corporate discretion.
Satisfy Your Tastebuds by Visiting Any of Our Wonderful Eateries Located in Our Upper Level Food Court Located Between the JC Penney & Kohl's Entrances. To See a Full List of Featured Restaurant/Food Retailers Please Visit https://www.simon.com/mall/st-charles-towne-center/stores for Further Details.
Gift Wrapping is Available During the Winter Holiday Season. Please Contact Guest Services or Visit "News/Events" for Details.
Handicapped Accessible Restrooms
Please Take Advantage of Our Handicapped Accessible Restrooms Located in the Food Court on the Upper Level and Next to the Kidgits Play Area & JC Penney on the Lower Level.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Lost and Found is located at Guest Services on the Lower Level in Front Of Macy's.
The Mall Management Office is Located On Lower Level. Please Enter at Lower Level Between Gussini & Strike Stores.
Walk the mall and get free health checks, compliments of Southern Maryland Hospital, from 8:00am - 9:30am every weekday morning. Please register in the food court.<br />
Mobile Shopper Club™
Nursing Mothers Lounge
Please Take Advantage of Our Nursing Mothers' Lounge Located on the Lower Level Near JC Penney & the Kidgits Play Area.
Handicapped parking is availabe at any of the three main entrances at St. Charles Towne Center
VANGO, Charles County's van service is available on the lower level near Ruby Tuesdays throughout the day. For more information and bus schedules, please visit the website, <A href="http://www.charlescounty.org">www.charlescounty.org</A> and select VANGO.
Retailer Gift Cards
Purchase an Array of Popular Retailer Gift Cards Located at Our Blackhawk Tower in Front of Guest Services on the Lower Level in Front of Macy's.
Shopping Bags Are Available For Purchase On The Upper Level in the Food Court for $1.00 each.*<br /> <br /> <br /> *All Shopping Bag Donations Are Contributed to the Simon Youth Foundation.
Simon Guest Services
Please Visit Guest Services for More Mall Information. Located on the Lower Level In Front of Macy's.
Simon Kidgits Club
The Simon Kidgits Club is Open to Children from Ages 2-11.<br /> <br /> Join the club! Join the fun! Annual Membership includes:<br /> -Entertaining Events Throughout the Year<br /> -Free Goodies at Events<br /> -Spin the Prize Wheel Anytime You Visit the Mall<br /> -Birthday Gift<br /> -Special Offers and Discounts<br /> -VIP Treatment at Various Mall Functions<br /> <br /> Each child will receive a T-shirt and a Simon Kidgits Club Membership Card!<br /> <br /> <br /> A parent must complete registration, and by doing so, agree to the Simon Kidgits Club Terms and Conditions. $5.00 Annual Membership Per Child. <br /> Please Visit Guest Services Located on the Lower Level in Front of Macy's to Sign Your Child Up Today or Visit https://www.simon.com/kidgits/signup/signup.aspx for Details.<br />
Enjoy Soft Seating Area(s) Located Throughout Both Upper & Lower Levels of The Mall!
The Post Office is located on the Upper Level Next To Select Comfort/Sleep Number Store & Across From Rotten 2 Core Kidz Spa. Visitors can enter from outside by using one of three main entrances, located between Dick's and Ruby Tuesday.
Strollers are available for a $5 rental fee at the Ruby Tuesday's Entrance and By Guest Services, In Front of Macy's on Lower Level.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
<h3 class="r" style="font-size: 18px; font-weight: normal; margin: 0px; padding: 0px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: #222222; font-family: arial, sans-serif; background-color: #ffffff;"><em>Proactiv</em> Vending Machine Located On Upper Level Between Dairy Queen & JC Penney.<br /> Candy Vending Machine(s) Located On Lower Level Near Ruby Tuesday.<br /> Children(s) Vending Machine Located in Front of Kidgit's Play Area On Lower Level in Front of<br /> JC Penney<br /> <br /> </h3>
Complimentary wheelchairs are available on a first come first serve basis at the Simon Guest Services booth on the Lower Level Macy's Court. Please be prepared to leave photo identification such as driver's license or state issued id card.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
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