Handicapped accessible parking is available.
ATMs are available for the convenience of our shoppers and are located (1) outside Citizen's Bank on the lower level, and (2) on the upper level near the Food Court.
The Bus Stop is located on the outer ring road across from Sears.
Children's Play Area
Visit the Children's Play Area, located on the lower level near jcpenney and Simon Guest Services and enjoy interacting with your kids in a fun, imaginative environment.
Coca-Cola Vending is located at all our main entrances.
Directories (Mall Map)
Mall Directories are available at Simon Guest Services to help you easily find all our stores and amenities.
Fax & Copies
Should you find yourself needing to make copies or send a fax, we will be happy to assist you in the Mall Management Office, for a minimal charge. The Mall Management office is located behind the food court.
You can take a break for a quick snack, cold drink or a delicious meal in our Food Court which includes Charley's Grilled Subs, Five Guys Burgers & Fries, Chick-fil-A, Sarku Japan, Villa Fresh Italian Kitchen, China Max, Green Leaf's and Bananas, Dairy Queen, Orange Julius, and Mr. Smoothie.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=158">Travelex now</a>.
Lost and Found
If you are looking for a lost object, please stop by Guest Services and a representative will be happy to assist you. Or you can call 412-369-4400. <br />
Lottery tickets are available for purchase at Street Corner News, located in the Food Court.
Mailboxes are located outside Entrance 3 for your convenience. Pick up is at 2:30 p.m. Monday through Friday.
Ross Park Mall opens its doors two hours prior to the opening of the mall's retail stores.<BR><BR>Monday - Saturday: Mall doors open at 8:00 AM for mall walkers.<BR>Sunday: Mall doors open at 9:00 AM for mall walkers.
The Mall Office is located on the upper level in the hallway between L'Occitane and Bath & Body Works.
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Mobile Shopper Club™
Get exclusive mall offers and event info sent right to your phone.
Motorcoach Tour and Shopping Groups can be dropped off at Main Entrance #2 between Macy's and JCPenney.
Handicapped-accessible parking is available. Parking in service areas or fire lanes is not permitted. <br /> <br /> <strong>Please Note: Ross Park Mall does not permit overnight parking. </strong>If for any reason your vehicle must remain in the parking lot (due to breakdown, lost keys, etc.), <strong>YOU MUST NOTIFY MALL SECURITY. </strong>Either stop in at the Mall Management Office, located on the upper level of the mall next to Bath & Body Works, or call 412-369-4401 to gain approval. All vehicles in the parking lot three hours after mall closing without approval will be towed at the owner's expense.
Public Restrooms are located (1) on the upper level near the Food Court and (2) on the lower level in the annex near JCPenney.
Retailer Gift Cards
Retailer Gift Cards are available for purchase at Simon Guest Services. Now Gift Cards for dozens of your favorite stores, restaurants, services and gaming can be purchased all in one place!
Security & Police Substation
Ross Park Mall has around-the-clock on-site security as well as a Police Substation.
<b> <p style="text-align: left;">This shopping center, including its parking area, is private property. In order to make your visit, and that of your fellow shoppers, a pleasant one, we ask you to follow this Code of Conduct.</p> <p style="text-align: left;">1. Appropriate clothing is required. Wearing apparel that obscures or conceals the face, including but not limited to hoodies or masks, or apparel that may provoke a disturbance or incite violence is prohibited. This provision does not apply to clothing, masks, or other apparatus worn for cultural or religious reasons or for medical conditions.</p> <p style="text-align: left;">2. No running, skateboarding, rollerblading, or other similar activity.</p> <p style="text-align: left;">3. No excessive or disruptive noise such as yelling or loud music.</p> <p style="text-align: left;">4. No riding Segways or other motorized devices, except by persons with a mobility impairment as permitted by the shopping center’s rules and regulations.</p> <p style="text-align: left;">5. No fighting, threatening comments or gestures, obscene language or gestures, or racial, religious, or ethnic slurs that are disruptive or may cause a disturbance.</p> <p style="text-align: left;">6. No weapons, including but not limited to firearms, knives, or any other object(s) that may be used in any way to inflict bodily injury on another person.</p> <p style="text-align: left;">7. No open receptacle containing any alcoholic beverage, except in areas specifically designated for the consumption of alcohol.</p> <p style="text-align: left;">8. No photographing or videotaping without prior consent of the shopping center management.</p> <p style="text-align: left;">9. No littering.</p> <p style="text-align: left;">10. No defacing, damaging, or destroying any property.</p> <p style="text-align: left;">11. Engaging in noncommercial expressive activity not sponsored by the shopping center and/or an enterprise engaged in business at the shopping center is prohibited.</p> <p style="text-align: left;">12. No solicitation of money or contributions, except with the prior written agreement of the management of the shopping center.</p> <p style="text-align: left;">13. No pets or other animals, with the exception of service animals.</p> <p style="text-align: left;">14. No smoking, except in an area specifically designated for smoking.</p> <p style="text-align: left;">15. No loitering. No blocking storefronts, fire exits, stairs, or escalators, or obstructing pedestrian or vehicular traffic.</p> <p style="text-align: left;">Persons who violate this Code of Conduct may be banned from the property or subject to arrest. The shopping center expressly retains the right to revise or modify these rules as necessary.</p> </b>
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Guest Services
Simon Guest Services is located on the upper level between J. Crew and Littman Jewelers. At Simon Guest Services you can purchase giftcards, get a wheelchair, buy tickets to a show, or get a directory to some of the best shopping around!
Simon Kidgits Club
The Simon Kidgits® Club is here! Sign your child up for free today either online at kidgits.simon.com or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Simon Rewards is a loyalty program from Simon Malls that allows you to earn points for shopping, dining and just visiting the mall. Those points can then be used to enter to win prizes from gifts cards to electronics, shopping sprees and even a car! Plus, the more you shop, the more perks you receive, such as exclusive offers and invitations to mall events and access to Reserved Parking spaces.
Take a moment to relax, have a snack, or enjoy some conversation in any of our soft seating areas located throughout the mall. We also have four mobile device charging stations located throughout the center.
Strollers are available at Mall Entrance #2, upper level by Macy's and Auntie Ann's and at Mall Entrance #3, lower level near JCPenney. The cost is $5 with a $1 reward when the stroller is returned to the vending unit.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at Ross Park Mall. You can access event information and purchase tickets at Simon Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
For your convenience, wheelchairs are available at Simon Guest Services on the upper level near J. Crew.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.