Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=158">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Simon Gift Cards
<p>Find the perfect gift at Simon Guest Services! What you give is what they get with the American Express® Simon Giftcard®. No fees after purchase and funds do not expire! Gift cards are available in any denomination from $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p> <p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
ATMs are available for the convenience of our shoppers and are located (1) outside Citizen's Bank on the lower level, and (2) on the upper level near the Food Court.
Children's Play Area
Visit the Children's Play Area, located on the lower level near jcpenney and Simon Guest Services and enjoy interacting with your kids in a fun, imaginative environment.
Coca-Cola Vending is located at all our main entrances.
Directories (Mall Map)
Mall Directories are available at Simon Guest Services to help you easily find all our stores and amenities.
Fax & Copies
Should you find yourself needing to make copies or send a fax, we will be happy to assist you in the Mall Management Office, for a minimal charge. The Mall Management office is located behind the food court.
You can take a break for a quick snack, cold drink or a delicious meal in our Food Court which includes Charley's Grilled Subs, Five Guys Burgers & Fries, Chick-fil-A, Sarku Japan, Villa Fresh Italian Kitchen, China Max, Dairy Queen, Orange Julius, Oh Oh Burrito, Flamers Burger & Chicken, Subway, Pittsburgh Popcorn, and Mr. Smoothie.
<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=1000+Ross+Park+Mall+Drive&stateProvince=PA&city=Pittsburgh&country=USA&postalCode=15237&temp1=3107" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=1000+Ross+Park+Mall+Drive&stateProvince=PA&city=Pittsburgh&country=USA&postalCode=15237&temp1=3107" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
If you are looking for a lost object, please stop by Guest Services and a representative will be happy to assist you. Or you can call 412-369-4400. <br />
Lottery tickets are available for purchase at Street Corner News, located in the Food Court.
Ross Park Mall opens its doors two hours prior to the opening of the mall's retail stores.<BR><BR>Monday - Saturday: Mall doors open at 8:00 AM for mall walkers.<BR>Sunday: Mall doors open at 9:00 AM for mall walkers.
Handicapped-accessible parking is available. Parking in service areas or fire lanes is not permitted. <br /> <br /> <strong>Please Note: Ross Park Mall does not permit overnight parking. </strong>If for any reason your vehicle must remain in the parking lot (due to breakdown, lost keys, etc.), <strong>YOU MUST NOTIFY MALL SECURITY. </strong>Either stop in at the Mall Management Office, located on the upper level of the mall next to Bath & Body Works, or call 412-369-4401 to gain approval. All vehicles in the parking lot three hours after mall closing without approval will be towed at the owner's expense.
Retailer Gift Cards
Retailer Gift Cards are available for purchase at Simon Guest Services. Now Gift Cards for dozens of your favorite stores, restaurants, services and gaming can be purchased all in one place!
<b> <p style="text-align: left;">This shopping center, including its parking area, is private property. In order to make your visit, and that of your fellow shoppers, a pleasant one, we ask you to follow this Code of Conduct.</p> <p style="text-align: left;">1. Appropriate clothing is required. Wearing apparel that obscures or conceals the face, including but not limited to hoodies or masks, or apparel that may provoke a disturbance or incite violence is prohibited. This provision does not apply to clothing, masks, or other apparatus worn for cultural or religious reasons or for medical conditions.</p> <p style="text-align: left;">2. No running, skateboarding, rollerblading, or other similar activity.</p> <p style="text-align: left;">3. No excessive or disruptive noise such as yelling or loud music.</p> <p style="text-align: left;">4. No riding Segways or other motorized devices, except by persons with a mobility impairment as permitted by the shopping center’s rules and regulations.</p> <p style="text-align: left;">5. No fighting, threatening comments or gestures, obscene language or gestures, or racial, religious, or ethnic slurs that are disruptive or may cause a disturbance.</p> <p style="text-align: left;">6. No weapons, including but not limited to firearms, knives, or any other object(s) that may be used in any way to inflict bodily injury on another person.</p> <p style="text-align: left;">7. No open receptacle containing any alcoholic beverage, except in areas specifically designated for the consumption of alcohol.</p> <p style="text-align: left;">8. No photographing or videotaping without prior consent of the shopping center management.</p> <p style="text-align: left;">9. No littering.</p> <p style="text-align: left;">10. No defacing, damaging, or destroying any property.</p> <p style="text-align: left;">11. Engaging in noncommercial expressive activity not sponsored by the shopping center and/or an enterprise engaged in business at the shopping center is prohibited.</p> <p style="text-align: left;">12. No solicitation of money or contributions, except with the prior written agreement of the management of the shopping center.</p> <p style="text-align: left;">13. No pets or other animals, with the exception of service animals.</p> <p style="text-align: left;">14. No smoking, except in an area specifically designated for smoking.</p> <p style="text-align: left;">15. No loitering. No blocking storefronts, fire exits, stairs, or escalators, or obstructing pedestrian or vehicular traffic.</p> <p style="text-align: left;">Persons who violate this Code of Conduct may be banned from the property or subject to arrest. The shopping center expressly retains the right to revise or modify these rules as necessary.</p> </b>
Simon Kidgits Club
<p>Hey Kids! Be sure to take part in our Simon Kidgits Club today. This is an exclusive club just for kids who love to have fun and receive discounts from various retailers and local businesses. Get a special birthday gift, an exclusive Kidgits t-shirt and a cool membership card, just for joining! We even have monthly events and programs just for you!<br /> <br /> To join, stop by Simon Guest Services located on the Upper level of Ross Park Mall near J. Crew. Membership is only $5 annually! Join today and be a member of the coolest club in town!</p>
Take a moment to relax at our Rejuvenation Station near Nordstrom, have a snack, or enjoy some conversation in any of our soft seating areas located throughout the mall. We also have four mobile device charging stations located throughout the center.
Strollers are available at Mall Entrance #2, upper level by Macy's and Auntie Ann's and at Mall Entrance #3, lower level near JCPenney. The cost is $5 with a $1 reward when the stroller is returned to the vending unit.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at Ross Park Mall. You can access event information and purchase tickets at Simon Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
For your convenience, wheelchairs are available at Simon Guest Services on the upper level near J. Crew.
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