Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=102">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
AED (Automatic External Defibrillator)
In case of emergency, please contact Security at 516-741-9435.
ATM's are located on the main level near Bobby's Burger Palace, Essentials Plus, Nine West, and on the upper level near the Grand Elevator and Hollister.
Baby Changing Station
Baby changing stations are located in all public restrooms.
Coca-Cola vending machines are located throughout the mall for your convenience.
Fax & Copies
Fax and copy services are available in the Management Offices on the Concourse Level during regular office hours. A small fee may apply.
<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=Old+Country+Road+and+Meadowbrook+Parkway&stateProvince=NY&city=Garden+City&country=USA&postalCode=11530&temp1=4836" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=Old+Country+Road+and+Meadowbrook+Parkway&stateProvince=NY&city=Garden+City&country=USA&postalCode=11530&temp1=4836" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
If you have lost or found an item, notify Simon Guest Services, located on the Main Level near H&M, or visit the Security Booth, located on the Concourse Level near Radio Shack.
Mall walkers can enter the mall beginning 7:00am Monday - Sunday.
In case of emergency, please contact Security at 516-741-9435.
Over 11,000 free parking spaces are available for your use in our main lots and multi-level parking decks. Handicapped parking is available near all entrances to the mall.
Cabs are available at the parking deck mall entrance beside Macy's.
For questions or concerns, please contact Simon Guest Services located on the Main Level near Macy's, or call The Shopping Line at 516-742-8000.
Soft seating is available outside of Bloomingdales, Sony, jcpenney, and other areas throughout the mall.
A fully operational Post Office is located on the Concourse Level.
Strollers are available at two locations on the Main Level of the mall; beside Build-A-Bear, and near Starbucks Coffee. There is a $5 fee to rent strollers.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
There are multiple Valet Parking locations at Roosevelt Field. Valet parking is available at Bloomingdale's and Nordstrom during normal shopping hours.<br /> <br /> X Sport Fitness valet operates Monday through Friday from 4:00-9:00pm.
Complimentary wheelchairs are available at Guest Services, located on the main level near H&M.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
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