Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
<p>Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=102">Travelex now</a>.</p> <p>Travelex at Roosevelt Field is located on the main level between Bobby's Burger Palace and Aerie.</p>
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
<p>Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.</p> <p>Roosevelt Field Simon Guest Services is located on the main level near H&M.</p>
AED (Automatic External Defibrillator)
In case of emergency, please contact Security at 516-741-9435.
ATM's are located on the main level near Bobby's Burger Palace & Aerie, Aldo & LUSH Handmade Cosmetics, and on the upper level near the Grand Elevator & Hollister.
Baby Changing Station
Baby changing stations are located in all public restrooms.
Coca-Cola vending machines are located throughout the mall for your convenience.
Fax & Copies
Fax and copy services are available in the Management Offices on the concourse level during regular office hours. A small fee may apply.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
If you have lost or found an item, notify Simon Guest Services, located on the main level near H&M, or visit the Security Base, located on the concourse level near the Post Office and restrooms.
Mall walkers can enter the mall beginning 6:00am Monday - Saturday and 7:00am Sunday.
In case of emergency, please contact Security at 516-741-9435.
Over 11,000 free parking spaces are available for your use in our main lots and multi-level parking decks. Handicapped parking is available near all entrances to the mall.
Cabs are available at the south parking deck mall entrance between Macy's and Urban Outfitters. The bus depot is located just past the south parking deck; between the parking deck and Ring Road South.
For questions or concerns, please contact Simon Guest Services located on the main level near H&M, or call The Shopping Line at 516-742-8000.
Simon Guest Services
Our Guest Services staff is available to help make your shopping experience easy and enjoyable.
Soft seating is available outside of Bloomingdales, JCPenney, Macy*s, Nordstrom and throughout the mall.
A fully operational Post Office is located on the concourse level.
Strollers are available for rent at three locations on the main level of the mall; beside Build-A-Bear, Bobby's Burger Palace, and near Skechers.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services located on the main level near H&M for all of your Ticketmaster ticketing needs.
There are multiple Valet Parking locations at Roosevelt Field. Valet parking is available at Bloomingdale's and Nordstrom during normal shopping hours.<br /> <br /> X Sport Fitness valet operates Monday through Friday from 4:00-9:00pm.
Complimentary wheelchairs are available at Guest Services, located on the main level near H&M.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
Simon Rewards is a loyalty program from Simon Malls that allows you to earn points for shopping, dining and just visiting the mall. Those points can then be used to enter to win prizes from gifts cards to electronics, shopping sprees and even a car! Plus, the more you shop, the more perks you receive, such as exclusive offers and invitations to mall events and access to Reserved Parking spaces.
Handicapped accessible parking is available.
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