Amenities Legend

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.

Indoor Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.


Travelex ATM located behind the Gusest Services Booth in center court.  Fees may apply.

Coca-Cola Vending

Enjoy a refeshing Coke product as machines are located throughout the mall. Find them at the jcpenney entrance, by Sears, and near Regis Hairsalon.

Gift Wrapping

Seasonal gift wrapping available. Visit the Simon Guest Services Booth for details.

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store&#8480 for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Lost and Found is maintained at the Paddock Mall Office. Individual stores may also maintain independent Lost and Found services.

Mall Walking

Doors open for mall walkers at 8:00am Monday through Saturday, and 11:00am on Sunday. Holiday hours may differ.

Nursing Mothers Lounge

Nursing Mother's Lounge is found by the Family Restroom by Sears.


More than 3,000 parking spaces are available to mall patrons, with more than 50 designated handicapped parking spaces. Handicapped parking spaces are double-wide to facilitate vehicle entry and exit, and are conveniently located near mall entrances.

Public Transportation

SunTrans #4 Orange Route Buses leave from the mall entrance near Belk going to Downtown beginning at 6:30am and continuing at 7:35am, 8:45am, 9:55am, 11:05am, 12:15pm, 1:25pm, 2:35pm, 3:45pm, 4:55pm and 6:00pm.

Shopper Assistance

<p style="text-align: justify;">The goal of the Paddock Mall Security Department is to maintain a safe and pleasant shopping environment for our visitors and tenants. </p> <span style="font-size: 13px;"></span> <p style="text-align: justify;">Some of the ways security is working for you:</p> <p style="text-align: justify;">&nbsp;</p> <dir></dir><dir> <p style="text-align: justify;">Year-round vehicle patrols.</p> </dir><blockquote style="margin-right: 0px;" dir="ltr"> <p style="text-align: left; margin-right: 0px;" dir="ltr">Year-round foot patrols throughout the mall.<br /> <br /> Vehicle jump starts.<br /> <br /> Assist in locating lost vehicles.<br /> <br /> Assist in locating lost loved ones.<br /> <br /> Escort visitors and tenants anytime upon request.<br /> <br /> Plus, all Paddock Mall Security Officers are trained in CPR and basic first aid.</p> </blockquote>

Simon Kidgits Club

A fun and exciting program for kids. ONLY $5 for 1 year of membership!!


Strollers are conveniently located at&nbsp;2 main mall entrances, the Northeast Main Mall Entrance near JCPenney and the Northwest Main Mall Entrance near Belk. Single strollers can be rented for just $5.

Wheelchairs (Complimentary)

Wheelchairs are available at the Simon&nbsp;Guest Services Booth&nbsp;in Center Court on a first-come, first-serve basis. A valid form of picture identification is required to borrow a wheelchair.<BR>

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>

Handicapped Parking

Handicapped accessible parking is available.&nbsp;