Amenities Legend

Accessible Parking

Handicapped accessible parking is available. 


We have 5 ATMs located around our mall.<br /> <br /> They are located in the following areas:<br /> <br /> Food Court, Macaroni Grill Entrance, Regal Court Entrance, H&amp;M Entrance, and in front of Rack Room Shoes near Entry 3.&nbsp;

Baby Changing Station

Baby Changing Stations are located in every restroom throughout the property. 

Bus Stop

Metro Transit Bus #34 picks up and&nbsp;drops off&nbsp;at Entrance&nbsp;4 and drops off at Entrance 6.&nbsp; To see schedule and drop off locations, please visit:&nbsp; <a href=""></a>.&nbsp;<br /> <br /> The Gaylord Opryland&nbsp;Resort&nbsp;offers a shuttle that will take customers around the Music Valley area.&nbsp; For hotel guests, this shuttle is complimentary, for all others there may be a small fee.&nbsp; This shuttle&nbsp;starts at the Inn at Opryland, then stops twice at the Gaylord Opryland Resort at both the Cascade and Magnolia Lobbies, and then stops at Opry Mills, at Entry&nbsp;4 near the Food Court.&nbsp;&nbsp; <br /> <br /> The shuttle schedule is:<br /> Monday-Saturday:&nbsp; 11am-7:45pm<br /> Sunday:&nbsp; 11:30am-6:45pm<br /> <br /> The shuttle picks up and drops off at Opry Mills' Food Court every thirty minutes at approximately 15 minutes on the hour and 45 minutes on the hour.&nbsp;

Children's Play Area

Tennessee Treasures, our children's play area, is located in Zone 3, near The Children's Place.<br /> <br /> It offers a place for kids to climb on top of large replicas of musical instruments that actually play sounds when touched.<br /> <br /> It is also a place where parents can charge up their electronic devices while enjoying the soft seating in the area.

Coca-Cola Vending

We offer several locations to get some ice-cold beverages throughout our mall.  Please check out our online map or the store directory for exact locations.

Directories (Mall Map)

We have 7 directories throughout the mall located at each of our 7 entrances.  <br /> <br />

Family Restrooms

Family restrooms are located in the Food Court.

Lost and Found

Lost and Found is located in our Security Office, located between Finish Line and Torrid.<br /> <br /> They can be contacted at 615-514-1111.<br /> <br /> To get to the Security Office, walk down the hallway between Finish Line and Torrid, walk through the double doors and the office is located at the last door on the right hand side.&nbsp;

Mall Walking

The mall opens its doors&nbsp;early for mall walkers.<br /> <br /> Monday - Saturday: doors open at&nbsp;8:00AM<br /> Sunday:&nbsp; doors open at 9:00AM<br /> <br /> An entire loop around&nbsp;Opry Mills&nbsp;is equivalent to 1 mile.<br /> <br /> If you walk down to Regal Cinemas and back, you will have added .25 miles to that.<br /> <br /> This makes the entire distance around the inside of Opry Mills 1.25 miles.

Motorcoach Dropoff

Motorcoaches drop off and pick up at Entry 1.

Nursing Mothers Lounge

We offer a Nursing Mothers Lounge in our Family Restroom, located in the Food Court. 

Retailer Gift Cards

Opry Mills offers a large range of retail gift cards to meet all of your needs.

Security & Police Substation

Opry Mills Security office is located down the service corridor across from Lego next to Torrid. They can be reached directly 24/7 at (615) 514-1111.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard&reg; available at Simon Guest Services&reg; in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

<p><strong>Guest Services Center at Opry Mills </strong></p> <p>The Opry Mills Guest Services staff is available to help make your shopping experience easy and enjoyable. Our staff is happy to assist you with the following &nbsp;at the Guest Services Center, located&nbsp;near Old Navy Outlet:<br /> <br /> Information<br /> Directions<br /> American Express<sup>&reg;</sup> Simon Giftcards<sup>&reg;</sup><br /> Visa<sup>&reg;</sup> Simon Giftcards<sup>&reg;</sup>&nbsp;<br /> Complimentary Wheelchairs (shoppers borrowing wheelchairs must leave a valid photo ID)<br /> Savings Passport <br /> Simon Kidgits<sup>&reg; </sup>Club</p>

Simon Kidgits Club

The Simon Kidgits® Club is here! Sign your child up for free today either online at or in-center at the Simon Guest Services booth or the Simon Management Office. Simon Kidgits Club members receive access to exclusive events, in-center prizes, store discounts and fun birthday emails. So join the club, and join the fun now.

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Simon Youth Academy

<p>The Simon Youth Academy at Opry Mills is located near Service Court 2.  <br /> <br /> To meet our mission, SYF supports two major initiatives: Simon Youth Academies and Simon Youth Scholarships.</p> <p>Primarily located in Simon malls, Simon Youth Academies offer flexible schedules and small class sizes that make learning accessible to students who struggle to connect with material in a traditional classroom or school because they are homeless, bullied, battling serious illness, facing parenthood, working full-time to support their families, or facing other challenging personal circumstances.</p> <p>The Simon Youth Scholarships program pays out millions in one-time and renewable scholarships to high school students in every community that is home to a Simon mall each year. Targeting first-generation college students and those with demonstrated financial need, the Simon Youth Scholarships program furthers the SYF commitment to extending educational opportunities to all students who want to learn, no matter their personal circumstances.</p>


All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.


<strong>Strollers </strong>- Smarte Carte strollers are available for a small charge at entrances 1, 2, 3, 4, &amp; 5.

Valet Parking

We offer Valet Parking Friday-Sunday at Entry &nbsp;2.<br /> <br /> <br /> <br /> This service has a fee of $7.&nbsp; <br /> <br /> <br /> <br /> Ready to shop but not for a parking spot? Valet will park your vehicle for you at Entry 2&nbsp;between Saks 5th Avenue Off 5TH and Polo Ralph Lauren Factory Store; and at Entry 1 between H&amp;M and Bed Bath &amp; Beyond.

Wheelchairs (Complimentary)

For shoppers' convenience, wheelchairs are available at Guest Services, near Entry 1 across from Old Navy Outlet.&nbsp; There is no cost to&nbsp;use a wheelchair, but we will need to&nbsp;hold a form of identification while the wheelchair is checked out.&nbsp;

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.