Accessible Mall Entrances are located near Nordstrom, Rave, JCPenney and the Food Court
Handicapped accessible parking is available.
Using an ATM, customers can access their bank accounts in order to make cash withdrawals, credit card cash advances, and check their account balances. Visit the Travelex ATM's located in Center Court near Macy's. A cash withdraw fee of $3 is charged, plus your local bank may also charge a fee.
Baby Changing Station
For your convenience, baby changing stations are available inside the family restroom near The Play Area and restrooms located in the Dining Pavilion. There is also a diaper changing station located at the Soft Play Area.
Bike Racks are available for your convenience outside of JCPenney.
Designated area near Sears Automotive Center where patrons can catch The Fort Worth T Bus.
Children's Play Area
Visit the Children's Play Area located in the Nordstrom wing behind Champs & Crazy 8. Kids will have fun playing in the Clubhouse and climbing on an assortment of soft play pieces including a car, airplane, dinosaur and more! There are also interactive play pieces and a soft seating area for storytime, so bring your favorite book and we'll see you at the Children's Play Area!<br /> <br />
Sodas and other beverage products are available in the Coke Vending Machines located throughout the property and include: Coca-Cola Classic, Vanilla Coke, Cherry Coke, Diet Coke, Sprite, Diet Sprite, Coke Zero, Barqs Root Beer. Additional Coca-Cola products include Minute Maid juices, Dasani water, as well as Powerade products.
Directories (Mall Map)
North East Mall provides seven (7) large format directory maps located throughout the center. Hand-held printed mall directories are also available in holders mounted to the large format directory map locations, as well as in the Mall Office located near Sears.
The Drinking Fountain is located near the restrooms in the Dining Pavilion.
The Easter Bunny is available visits and photos during the Easter and spring season. Located near Starbucks and Macy's in Center Court.
A Family Restroom is available for your convenience located in the Dining Pavilion and also in the Nordstrom wing, near the Children's Play Area.
Gift wrapping is available throughout the year at participating department stores. Seasonal gift wrapping is also available during the holiday season located in the Dillard's wing near Bath & Body Works.
Handicapped Accessible Restrooms
Handicapped accessible restrooms are available in the Food Court and Children's Play Area restrooms.
Lost and Found
Please visit the Mall Office located near Sears or contact security at (817) 589-0190.
Mall Walking is available at North East Mall and doors open at 8:30AM Monday - Saturday and at 10:30 am on Sunday for individuals that would like to access the mall for walking. Many choose to walk in the mall for exercise as the indoor climate is comfortable and there is easy access to restrooms. Mall walking is undertaken individually, in groups, or as part of an organized mall walking program. North East Mall is formally recognized by the American Heart Association as having a designated "Walking Path" for the community. You can find more information at: http://www.startwalkingnow.org/path55648.
The Mall Office is located near Sears. The Mall Office is pleased to offer the following services:<br /> <br /> General Information<br /> Security Assistance<br /> Simon Giftcards<br /> Wheelchair Check-Out<br /> Mobile Charging Cable Check-Out<br /> Job Postings<br /> Lost & Found<br /> <br /> <br /> The Mall Office Hours are as follows:<br /> <br /> Monday - Friday<br /> 9AM - 6PM<br /> <br /> Saturday<br /> 12PM - 7 PM<br /> <br /> <br /> <br /> <br />
Mobile Device Charging Stations
You can charge your phone or mobile device while you shop. Conveniently located Mobile Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge! Find Mobile Charging Stations located in the Dining Pavilion, Nordstrom wing near Forever 21, near the Children's Play Area & Family Restrooms, in the JCPenney court and in the Dick's Sporting Goods court.
North East Mall offers you tons of newly added parking and 3 covered garages!
Retailer Gift Cards
An assortment of Retailer, Restaurant, Entertainment and Travel Gift Cards are available for purchase at the Mall Office located near Sears.
Santa is available for visits and photos throughout the holiday season. He is located in Center Court near Starbucks and Macy's.
Security & Police Substation
North East Mall Security is located in the Mall Office (in the Sears wing). The City of Hurst Police is located near the Children's Play Area.
Our Security team is always willing to assist you! We can provide an escort to your car or a complimentary jump start if needed. Please call Mall Security at 817.589.0190.
Shopping Bags are available for a $1 donation to the Simon Youth Foundation. Bags may be purchased at the Mall Office located near Sears.
Give the gift of shopping with a Simon Giftcard, available in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions. Giftcards may be purchased in the Mall Office located near Sears. Mall Office Hours are:<br /> <br /> Monday - Friday<br /> 9AM-6PM<br /> <br /> Saturday<br /> 12PM-7PM<br /> <br />
Simon Kidgits Club
The Simon Kidgits® Club is here! Sign your child up for free today either online at simon.com/kidgits or in-center at the Mall Management Office. Simon Kidgits Club members receive access to exclusive events, store discounts and fun giveaways. So join the club, and join the fun!
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
Enjoy one of North East Mall's comfortable Soft Seating Areas on your next visit. Soft Seating Areas are located in the Nordstrom wing, near the Children's Soft Play Area, near Macy's, Dillards, JCPenney and Dick's Sporting Goods, as well as in the Dining Pavilion.
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
Single strollers are available at the mall entrances near Dillard's and JCPenney. The cost of the stroller rental is $5 with $.50 refunded upon return of the stroller.
SYF Coin Wishing Wells
<span style="color: #4f4f4f; font-family: Arial; font-size: 16px;">The Simon Youth Foundation helps provide economical, educational and career development opportunities to local youth. North East Mall has two (2) Wishing Wells located in the Dillard's wing and in the Nordstrom wing to collect coin donations. All proceeds collected from the SYF Wishing Wells go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span>
Just Train Fun is located in the Sears wing of the mall. Visit them today and enjoy an exciting train ride throughout the mall.
Shopping can work up a thirst! Cool off with a refreshing Coca-Cola beverage at one of the many vending locations throughout the mall. Coca-Cola convenience stations are located at each mall entrance, as well as in Center Court and in the Rave Theatre Court.
Complimentary wheelchairs are available at the Mall Office located near Sears.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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