Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Accessible Mall Entrances are located near Nordstrom, Rave, JCPenney and the Food Court
Using an ATM, customers can access their bank accounts in order to make cash withdrawals, credit card cash advances, and check their account balances. Visit the Travelex ATM's located in Center Court behind Guest Services, near Macy's. A cash withdrawl fee of $3 is charged, plus your local bank may also charge a fee.
Baby Changing Station
For your convenience, baby changing stations are available inside the family restroom near The Play Area and also a table at the Soft Play Area.
Bike Racks are available for your convenience outside of JCPenney.
Designated area near Sears Automotive Center where patrons can catch The Fort Worth T Bus.
Children's Play Area
Need to get the kids out of the rain? Come visit the Kidgits Play Area located between Nordstrom and Center Court. Slide down the slide or sit and catch up on your reading.<BR><BR>
Some soda products available in a Coke vending machine include: Coca-Cola Classic, Vanilla Coke, Cherry Coke, Diet Coke, Sprite, Diet Sprite, Coke Zero, Barqs Root Beer. Additional Coca-Cola products include Minute Maid juices, Dasani water as well as Powerade products.
Directories (Mall Map)
North East Mall provides seven large format directory maps located throughout the center. Hand-held printed mall directories are available at Guest Services located in Center Court near Macy's.
A Family Restroom is available for your convenience located in the Nordstrom wing, near the Children's Play Area.
Gift wrapping is available throughout the year at participating department stores. Seasonal gift wrapping is also available. Visit the Simon Guest Services Booth for details.
Handicapped Accessible Restrooms
Handicapped accessible restrooms are available in the Food Court and Children's Play Area restrooms.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Please visit Simon Guest Services in Center Court near Macy's or contact security at (817) 589-0190.
The Mall Office is located in the Sear's wing.
Many choose to mall walk as the indoor climate is comfortable and there is easy access to restrooms. Mall walking is undertaken individually, in groups, or as part of an organized mall walking program. North East Mall is formally recognized by the American Heart Association as having a designated "Walking Path" for the community. You can find more information at: http://www.startwalkingnow.org/path55648.
North East Mall offers you tons of newly added parking and 3 covered garages!
Retailer Gift Cards
An assortment of Retailer, Restaurant, Entertainment and Travel Gift Cards are available for purchase at Guest Services located in Center Court near Macy's.
Security & Police Substation
North East Mall Security is located in the Mall Office (in the Sears wing). The City of Hurst Police is located near the Children's Play Area.
Our Security team is always willing to assist you! We can provide an escort to your car or a complimentary jump start if needed. Please call Mall Security at 817.589.0190.
Shopping Bags are available for a $1 donation to the Simon Youth Foundation. Bags may be purchased at Simon Guest Services.
Simon Guest Services
<p>Guest Services is located in Center Court near Macy's and Starbucks. </p>
Simon Kidgits Club
<span style="font-size: 13px; font-family: helv;"> <p>The Simon Kidgits Club® is a fun club for kids with games, discounts at participating retailers and special events including character appearances, storytime, crafts and much more! As a member, kids and their parents can enjoy the many benefits of the program including: <br /> <br /> Interactive Kids Events | Family-Friendly and Money-Saving Coupons from Mall Retailers | Birthday Club and Gift Redemption for Kids | Simon Kidgits Newsletter with games and educational elements | Other membership exclusives!<br /> <br /> Interested in becoming a member? You can register on-line, at any Simon Kidgits Club event or at Guest Services located in Center Court. The yearly membership is just $5. Join Today! http://www.simon.com/kidgits/signup/index.aspx</p> </span>
Soft Seating Areas provide a resting place as well as a meeting area for mall patrons. Soft Seating Areas are located in the JCPenney and Macy's courts.
Single strollers are available at the mall entrances near Dillard's and JCPenney. The cost of the stroller rental is $5 with $.50 refunded upon return of the stroller.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at North East Mall. You can access event information and purchase tickets at Guest Services to a wide range of venues including sporting events, museums, theatres, performing arts and family shows. Did you purchase tickets online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster tickets.
Shopping can work up a thirst! Cool off with a refreshing Coca-Cola beverage at one of the many vending locations throughout the mall. Coca-Cola convenience stations are located at each mall entrance, as well as in Center Court and in the Rave Theatre Court.
Complimentary wheelchairs are available from Simon Guest Services located in Center Court near Macy's.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
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