Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=216">Travelex now</a>.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Baby Changing Station
Baby Changing Stations are located in the Family Restrooms on the Lower Level near the Mall Management Office, as well as in the Women's Restrooms located on the Upper Level behind Zales and in the Soft Play Area in the Food Court.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Check with the Simon Guest Services in Center Court for lost and found assistance.
Mall walkers are welcome at Irving Mall. Our doors open for walkers at 7:00 a.m., Monday - Saturday, and 10:00 a.m. on Sunday. For more information about walking at Irving Mall, visit the Simon Guest Services located in Center Court (use the mall entrance closest to Los Lupes Mexican Restaurant).
Many of our service staff speak Spanish. Visit Simon Guest Services Center at Center Court for assistance.
Handicap parking is available at all mall entrances.
Our Simon Guest Services Associates gladly call cabs for mall shoppers.<br><br>Shuttle buses are available through area hotels. Out-of-town guests should check with their hotel concierges to arrange transportation to Irving Mall. Be sure to store your luggage at the hotel concierge prior to coming to Irving Mall.
Shopping Bags are available at Simon Guest Services located in Center Court.
Simon Kidgits Club
<span style="font-size: 13px; font-family: helv;"> <p style="text-align: left;">The Simon Kidgits Club® is a fun club for kids with games, crafts, discounts at participating stores and special events at the mall each month. As a member, kids and their parents can enjoy the many benefits of the program including: </p> <p style="text-align: left;">Interactive Kids events, Family-Friendly and Money-Saving Coupons from Mall Retailers, Birthday Club and Gift Redemption for Kids. Simon Kidgits Club members will receive a newsletter each quarter with games, educational elecments and other membership exclusives! </p> <p style="text-align: left;">Interested in becoming a member? You can register on-line, at any Simon Kidgits Club event or at the Guest Services location in Center Court. The yearly membership is just $5. Join Today at www.simonkidgitsclub.com</p> </span>
A mail drop box is available at the Center Court entrance.
Smart Carte strollers are located near Simon Guest Services, at the Sears Entrance and in the Food Court. Double strollers are available at Simon Guest Services only. The cost is $4 for single and $6 for double strollers. Upon return of the stroller, customers will receive .50 cents back.
Complimentary wheelchairs are available for mall usage on a first-come, first-serve basis at the Simon Guest Services at Center Court. Please be prepared to leave a picture ID with Guest Services until the wheelchair is returned. For more information, you can contact Guest Services at 972-255-0572.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
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