Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=206">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
AED (Automatic External Defibrillator)
In case of an emergency, please call Security at 675-9152.
Baby Changing Station
Baby changing stations are located in all of Haywood's restrooms. In addition, a family restroom is located near the Mall Food Court entrance.
There is a public transportation stop with shelter on the Woods Crossing side of the mall, behind Belk.
Children's Play Area
Do the kids need a break? Visit Simon Kidgits Korner, located on the Lower Level in Dillard's Court.
<p>Find Coca-Cola vending machines throughout the mall. </p>
Directories (Mall Map)
Please Stop & Grab a Complimentary Mall Map at One of Our Directories Located at the Food Court Entrance, The Panera Bread Entrance, The Palmetto Moon Entrance, Near the Escalators at JCPenney, on the Upper Level Parking Deck Entrance; Or, You Can Find Them at Guest Services (in front of Macy's, lower level.) <br> </br>
Please Take Advantage of Our Family Restroom(s) Located In the Food Court and on the Lower Level, just outside Dillard's.
Public Rest Rooms are located in the Food Court and on the Lower Level, near the Children's Play Area, just outside Dillard's.
Satisfy Your Tastebuds by Visiting Any of Our Wonderful Eateries Located In Our Food Court on the Wood's Crossing side of the Mall, between Sears and Belk.
Gift-wrapping services are available during certain holidays. Inquire at Simon Guest Services, Lower Level in Macy's Court.
Handicapped Accessible Restrooms
Please Take Advantage of Our Handicapped Accessible Restrooms Located in the Food Court on the Upper Level and Near the Kidgits Play Area on the Lower Level, just outside Dillard's
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Lost and found information is available at Simon Guest Services, Lower Level in Macy's Court.
Haywood is happy to open our doors at 8am Monday through Saturday for Mall Walkers. One lap around the interior of our mall, both levels, is 1.5 miles.
Translators are available for large groups visiting and shopping at the mall. We request 7 business days notice to provide this service.
Nursing Mothers Lounge
Please Take Advantage of Our Nursing Mothers' Lounge Located on the Lower Level near the Kidgits Play Area, Just Outside of Dillard's.
Haywood Mall has over 6,500 parking spaces and a convenient multi-level parking garage adjacent to Dillard's.
Almost all local hotels provide shuttle service to and from Haywood Mall.
Retailer Gift Cards
Purchase over 200 Different Popular Retailer Gift Cards Located at Simon Guest Services on the Lower Level, in front of Macy's.
Security & Police Substation
Our Security Office and Substation are located on the Lower Level, just outside Dillard's.
Find an assortment of amenities you may require during your visit with us at Simon Guest Services, on the Lower Level, in front of Macy's. Complimentary items include a diaper and baby wipe pack, feminine products, mobile device charging cables, small chocolate treats, mints, shopping bags large and small, bottles of water, directions to local attractions and hotels and other small items you may need.
Complimentary Shopping Bags Are Available at Simon Guest Services on the Lower Level, in Front of Macy's. <br> </br>
Simon Guest Services
Please Visit Guest Services for More Mall Information. Located on the Lower Level In Front of Macy's.
Simon Kidgits Club
Kids love clubs, and parents will love the Simon Kidgits Club, too! Our Kidgits have fun with free mall events all year long! Please visit Simon Guest Services for more information.
Enjoy comfortable, relaxed, soft seating throughout the center
Kiddie Kruzzers are available at both the Upper Level Entrance at Panera Bread Co. and the Lower Level Entrances at Dillard's and Sears. The charge is $5 with $.50 refunded upon return.
Wheelchairs are available at Simon Guest Services on the Lower Level in Macy's Court.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
Handicapped accessible parking is available.