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BEST ENTRANCE: Bank has own parking lot
LOCATION IN MALL: Located at mall entrance on Harrell Pkwy
(317) 770-3100 | Driving Directions | KeyBank Website |
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Key Online, Mobile Banking & Bill Pay is now available! Visit https://t.co/W9WTzq2tSM, click Sign on for the 1st ti… https://t.co/toOd6QbxHJ/p>
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Access to Key Online and Mobile banking and Bill Pay is now available! Visit www.key.com and click Sign on for the first time under the First Niagara logo.
We at KeyBank apologize for our client’s recent negative experience at one of our Washington branches. We have talked with and apologized to the client. We want to acknowledge that we should have handled her experience very differently; including explaining to the client right away that the check would require a hold and why. When a new account is opened with us, we do advise new clients that we may place short-term holds on their deposits during the first 30 days their account is open. This is in compliance with applicable law and in-line with standard industry practices. That being said, we believe how we do something is as important as what we do. This client’s experience is especially concerning as it does not reflect who we are as a company. We value and celebrate diversity of our employees and clients and do not tolerate discrimination. We are reinforcing to our all our employees that everyone who interacts with KeyBank should be treated with the utmost respect and with concern for their financial wellbeing.
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Hi everyone - First Niagara customers will need to complete a one-time process before accessing KeyBank’s online banking at www.key.com/welcomefirstniagara. Once you’re logged in, you should log in as normal on www.key.com. Hope this helps!
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