Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Give the gift of shopping with a Simon giftcard available at Simon Guest Services in denominations ranging from $20.00 to $500.00. There are no fees after purchase and the funds never expire. The Simon giftcard can be used anywhere in the U.S. American Express and Visa are accepted. See cardholder agreement for complete terms and conditions
All entries have accessible availabilty
AED (Automatic External Defibrillator)
AEDs are available for use by our security team in case of emergencies that require them
ATMs are located in both Food Courts as well as Entry A and Entry E.
Baby Changing Station
Located in the restrooms.
Children's Play Area
Visit our Chicago themed children's play area in Center Court
Coke products are available through vending at every entrance
Convention & Visitor Bureau
<p style="text-align: justify; margin-top: 0px; margin-bottom: 0px;">Whatever you want in a getaway destination, Gurnee has it all in one place; extraordinary shopping, world-class entertainment and distinctive accommodations. Visit <a href="http://www.visitlakecounty.org/member_details.cfm?MemberID=55">Gurnee Mills</a> and shop an amazing 220 stores along with many entertainment venues and themed restaurants. <a href="http://www.visitlakecounty.org/member_details.cfm?MemberID=11">Six Flags Great America</a> offers thrilling rides, spectacular shows and Hurricane Harbor, boasting hundreds of wild and wet water activities for all ages. <a href="http://www.visitlakecounty.org/member_details.cfm?MemberID=316">KeyLime Cove Indoor Waterpark Resort</a> celebrates the tropical paradise lifestayle: that no worries attitude, fun spirit, great food and good friends with an exciting indoor waterpark, signature restaurants, luxurious spa and a variety of entertainment options for kids and parents to enjoy. </p> <p>Visit our website at <a href="http://www.visitlakecounty.org/partners_community_gurnee.cfm">http://www.visitlakecounty.org/partners_community_gurnee.cfm</a> or contact us at<br /> <br /> 5465 West Grand Avenue, Suite 100 <br /> Gurnee, Illinois 60031<br /> 847-662-2700</p>
Directories (Mall Map)
Handheld directories are located in the Management office near Entry B as well as Simon Guest Services near Entry E. There are Directories located at each of the mall entrances.
EV (Electric Vehicle) Charging Stations
Charging Stations are located in the parking lot at Entry F
There is a family restroom located near Entry B
There are two food courts in Gurnee Mills. One is in the Macy's Wing near Entries C & D. The other one is located at Entry J.<br />
Handicapped Accessible Restrooms
Available at all of our restrooms
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Located in the Security Office near Entry B
The management office is located near Entry B
Walking is a great way to stay in shape and you can do it here at Gurnee Mills no matter what the weather is outside!!<br /> <br /> Doors open at 7am Mon through Sunday (Except Christmas Day, Easter & Thanksgiving).<br /> <br /> Walking the center of Gurnee Mills is almost 1.75 miles round trip<br />
Mobile Shopper Club™
Sign up for the mobile shopper club at Simon Guest Services, to get the latest about sales, news and events at Gurnee Millls
Nursing Mothers Lounge
Nursing Lounges are located in the Women's rest-rooms in both Food Courts
PACE Bus 565 drop off and pick up at Entry H.
Retailer Gift Cards
Available at Simon Guest Services located near Entry E.
Security & Police Substation
Located near Entry B
Simon Guest Services
<p style="text-align: left;">Simon Guest Services is located near Entry E</p>
Simon Kidgits Club
Simon Kidgits Club is available at Gurnee Mills. Join at any Kidgits Event or Simon Guest Services. Kidgits hosts several family friendly events throughout the year.<br /> <br />
Soft seating is located in several locations throughout Gurnee Mills
Located at entries A, B, E and near Burlington Coat Factory.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Guest Services at Entrance E for all of your Ticketmaster ticketing needs.
Available with vaild photo id at the customer service center.
Simon Rewards is a loyalty program from Simon Malls that allows you to earn points for shopping, dining and just visiting the mall. Those points can then be used to enter to win prizes from gifts cards to electronics, shopping sprees and even a car! Plus, the more you shop, the more perks you receive, such as exclusive offers and invitations to mall events and access to Reserved Parking spaces.
Handicapped accessible parking is available.