Great Lakes Mall is open today from 10am to 9pm.// VIEW ALL HOURS
Mon to Sat 10am - 9pm
Sun 11am - 6pm
- We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
- Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=149">Travelex now</a>.
- <p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
- Baby changing stations are located in our restrooms in the Food Court, as well as in the private Family restrooms next to the men's and women's restrooms in the Food Court. For your convenience, a changing station is also located within the Children's Play Area across from Finish Line in the Main Concourse.
- Take a shopping break with the kids in the Children's Play Area, located in the Main Concourse next to Gymboree and Finish Line. It's the perfect place to rest and relax while the children climb on one-of-a-kind soft sculptures or play house in the Kidgits Klubhouse. Please...food and drink are not allowed in the play area. The Simon Kidgits Club and Play Area are sponsored by Cleveland Clinic's Hillcrest Hospital and Willoughby Hills Family Health Center.
- Coca-Cola Vending is available in both Dillard's concourses, near the Sears East & West mall entrances and in the Fuji Japan Steakhouse concourse. Prices range from $1.50-$2.25.
- <BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=7850+Mentor+Avenue&stateProvince=OH&city=Mentor&country=USA&postalCode=44060&temp1=8675" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=7850+Mentor+Avenue&stateProvince=OH&city=Mentor&country=USA&postalCode=44060&temp1=8675" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
- The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
- For lost and found information, please call 440-255-6900 or visit Simon Guest Services during mall hours. For after hours inquiries, please call the Security Hotline at (440) 255-9016.
- Doors open at 9:00am, Monday - Sunday, for mall walking. The mall walking program is sponsored by Cleveland Clinic’s Euclid Hospital, Hillcrest Hospital, and the Willoughby Hills Family Health Center. The sponsorship provides mile marker signs throughout the concourses to help walkers track their distance and healthy walking tips to reinforce fitness goals. These three facilities, all part of the Cleveland Clinic health system, also offer each registered mall walker a promotional gift and contribute to our monthly mall walking program newsletter with beneficial health news and information. Pick up your copy of the mall walker newsletter and register in the mall walking program at the Guest Services booth, located in the Macy's concourse.
- Handicapped parking spaces are available outside most department store and all mall entrances.
- What's the COOLEST club around...it's the Simon Kidgits Club! Kidgits is a club primarily for children ages 3 to 10. Kidgits members are invited to attend exclusive members-only events where there's not only fun and games, but also important lessons on things like health and safety. Each new Kidgits member receives a Kidgits Membership Card with their name on it and a Kidgits T-shirt. They also receive birthday cards, gifts, spin-wheel prizes, newsletters, shopping discounts for mom and dad and so much more. Please stop by Guest Services for more information on this fabulous social club for children. It's only $5 to join! <p>The Simon Kidgits Club is sponsored by Cleveland Clinic's Hillcrest Hospital and Willoughby Hills Family Health Center.</p>
- Soft seating is available in front of every major department store in the main concourse of the mall as well as at the top of the Dillard's South concourse.
- Strollers are available in the Zales Concourse and the Sears Concourse. Price is $5, with $1 being refunded when the stroller is returned.
- Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
- Wheelchairs are available at Simon Guest Services located in the main concourse near Macy*s. All that is required is a photo ID, which will be returned to you when the wheelchair is returned to Guest Services.