Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=765">Travelex now</a>.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Travelex ATMs are located at the following locations:<br /> - Lower level near JCPenney's<br /> - Lower level near Bloomingdale's <br /> - Lower level near Neiman Marcus<br /> - Upper level near the restrooms in Cafe Terrace
Baby Changing Station
Baby changing stations are available behind Guest Services on the lower level near Boudin Bakery and in the restrooms located in Cafe Terrace on the upper level.
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Coca-cola vending machines are located at the following locations:<br /> - Lower level near JCPenney<br /> - Lower level near Guest Services<br /> - Lower level near Bloomingdale's<br /> - Lower level behind staricase leading up to H&M and Sony<br /> - Upper level near H&M and Sony<br /> - In certain parking structures near the stairwells<br />
Currency Exchange Stations
Trevelex currency exchange booth is located on the lower level near Neiman Marcus.
EV (Electric Vehicle) Charging Stations
Located near the south entrance to Bloomingdale's on level P2 of parking structure D, and also in the parking lot nearest the north entrance to Bloomingdale's adjacent to Friar's Road.
A Family Restroom is located in the Food Court.
Fax & Copies
Fax and copy services are availabe at Guest Services on the lower level near Boudin Bakery and below Cafe Terrace. Faxes are $1 per page and copies are $0.10 per page.
Delight in visiting our various food court selections such as California Pizza Kitchen, Stone Oven Gourmet Sandwiches, Rubio's Fresh Mexican Grill and Pinkberry in our Cafe Terrace.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
For lost and found item inquiries, please call Security Dispatch at (619) 299-2428 or visit the dispatch office on the lower level around the corner from Stacked on the North side of the mall.
Free parking is provided around the shopping center, including wheelchair accessible parking. Valet parking is available for a fee and our main valet area is located on the lower level on the North side of the mall next to Blue Smoke Sushi Lounge and Stacked. UpFront Plus Parking is also available for a minimal fee -- Park closer and shop longer! Entrance to UpFront Plus Parking garage is across from main valet area near Cheesecake Factory.
Visit Guest Services for taxi service.
Retailer Gift Cards
Retailer Gift Cards are available for sale at Simon Guest Services located on the lower level below the Cafe Terrace.
<p dir="ltr" style="text-align: left;"><strong>Guest Services:</strong> (619) 688-9114 - Lower level near Boudin Bakery and below Cafe Terrace<br /> <strong>Security Dispatch:</strong> (619) 299-2428 - Lower level on the North side of the mall near Stacked<br /> <strong>Shopper Line:</strong> (619) 688-9113</p>
Simon Guest Services
Our Guest Services staff is available to help make your shopping experience easy and enjoyable.
Soft seating is provided throughout the mall for your comfort on both the lower and upper levels. In some areas, enjoy the tranquil sounds from our water features nearby.
<strong>- Single Strollers: </strong>Available for rent behind Guest Services on the lower level for $5 each. Machine accepts cash payments only. $1 refund given upon return.<br /> <strong>- Double Strollers:</strong> Available for rent by JCPenney on the lower level for $7 each. Machine accepts cash and credit card payments. $1 refund given upon return.
Fashion Valley Transit Center is a station on San Diego Trolley's Green Line. The station is elevated and has side platforms. In addition, there is also a bus stop for many lines of San Diego MTS bus connections. The transit center is located near the intersection of Riverwalk Drive at Fashion Valley Road.<br /> <br />
Valet parking is available at the following locations:<br /> - Lower level across of UpFront Plus Parking garage near Blue Smoke Sushi Lounge and Stacked<br /> - Lower level by PF Changs<br /> - Upper level of Neiman Marcus parking structure
Wheelchairs are available at Guest Services. Complimentary 4-hour rental.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation. </span><span style="font-family: Tms Rmn;"></span></p>
Handicapped accessible parking is available.
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