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Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=334">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
ATM machines are located near Simon Guest Services on level one, near the play area on level one and across from Belden's Jewelers on level two.
Baby Changing Station
A baby changing station is available at our Simon Kidgits Club play area on level one near Christmas Tree Shops and in our family restrooms.
The S.E.A.T bus stop is located outside of Christmas Tree Shop & Sears on the lower level of the mall. Please visit Simon Guest Services for a bus schedule.
Children's Play Area
Take a break at our Simon Kidgits Club play area on level one near Christmas Tree Shops. The play area offers interactive games, baby changing station, and plenty of comfortable seating for parents.
Coca-Cola machines are located throughout Crystal Mall to help quench your thirst while you shop. Be sure to check out our new interactive vending machine on the lower level near Old Navy.
<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=850+Hartford+Turnpike&stateProvince=CT&city=Waterford&country=USA&postalCode=06385&temp1=4823" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=850+Hartford+Turnpike&stateProvince=CT&city=Waterford&country=USA&postalCode=06385&temp1=4823" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Visit Simon Guest Services on the lower level near the food court elevator if you have lost an item at Crystal Mall, or call Crystal Mall Security at 860.442.8502
Mall walking is permitted and welcomed at Crystal Mall. Please register with the Security Office if you would like to begin mall walking.
Nursing Mothers Lounge
Visit our family restrooms and nursing lounge on the lower level near Christmas Tree Shops.
Free parking available at all mall entrances.
Simon Kidgits Club
Join the Simon Kidgits Club today at Simon Guest Services. You and your child can take advantage of monthly events and coupons at the mall. You'll also receive a free gift when you register. $5.00 fee applies.
Take a break and relax at one of our new soft seating areas located throughout the mall. Featuring brand new chairs and loveseats....you'll get a well deserved rest at one of our soft seating areas.
Smarte Carte strollers are available for $5. They are located on the Lower Level near JCPenney and on the Upper Level near Belden Jewelers. $.50 will be refunded to you upon the return of the stroller.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
Wheelchairs are available at no charge. Please visit Simon Guest Services on the Lower Level near the food court elevator to obtain a wheelchair.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
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