Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
The ATM is located directly inside the main entrance doors near Old Navy. Another ATM machine is conveniently located in the lower level at the bottom of the escalator in Center Court.
Baby Changing Station
<P>Baby changing stations are available in the Kidgits Corner Play Area and Food Court restrooms.</P> <P> </P>
Bike Racks are located at each of the main entrances.
The ABQ Rides bus stop is conveniently located outside the parking lot at the intersection of Seven-bar Loop and Cottonwood Drive and bus schedules are available at the Guest Services Booth outside of Old Navy.
Children's Play Area
<B> <P></B>Cottonwood Mall values our smallest shoppers we offer a carpeted play area including padded carpet and climbing toys.</P>
Coke machines are located throughout the mall.
Directories (Mall Map)
Stop by the Guest Services Booth to get a copy of the handheld directory. Directories are also conveniently located on the upper level outside Macy's, Sears and Old Navy and the lower level near Ulta.
The Simon Kidgits Club Family Restroom is located near the Food Court.
Offering over 10 dining options, the Food Court is located on the upper level near Old Navy.
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Contact Simon Guest Services for lost and found items.
Cottonwood Mall is open for mall walkers Monday - Saturday at 7:00 a.m. and on Sunday at 9:00 a.m.
Spanish-speaking mall employees are available to assist customers. If assistance is needed, please inquire at the Simon Guest Services.
Handicapped parking is located near each of the main mall entrances, as well as near each of the department store and theater entrances.
A pay phone is conveniently located on the upper level near the food court restrooms.
Retailer Gift Cards
Over 200 retail and fine dining giftcard options are available for purchase at the Guest Services Booth outside Old Navy.
Simon Kidgits Club
A fun and exciting program for kids for ONLY $5 for 1 year of membership.
Kiddie Kruzzers strollers are available for a $5 rental fee. Customers receive a $1 refund upon returning the stroller to the rental rack. Kiddie Kruzzers are located next to the Guest Services booth upper level, lower level located next to Mati Jewelry, and the upper level by Macy's.
A limited number of wheelchairs are available at the Simon Guest Services. Customers must complete a checkout form and provide appropriate ID. No fee is charged for this service.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</span><span style="font-family: Tms Rmn;"> </span></p>
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