Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon mall locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=213">Travelex now</a>.
Indoor Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
AED (Automatic External Defibrillator)
AED is located at the Guest Services Booth located on the Lower Level, in front of Abercrombie & Fitch.
ATM Locations: Lower Level, Center Court. Upper Level, near the Food Court.
Baby Changing Station
We have our family restrooms on the Lower Level, next to Mrs. Field's/Pretzel Time and Upper Level next to Women's Dillard's.
Children's Play Area
<img width="1340" height="308" alt="" style="width: 385px; height: 122px;" src="/assets/mall/213/Uploads/Physicians.jpg" /> <table cellspacing="0" cellpadding="0" width="95%" border="0"> <tbody> <tr valign="top"> <td class="body"><b></b></td> </tr> <tr> <td class="body"> <p style="text-align: left;">Stop by the Physician's Imaging & Vein Care Clinic Simon Kidgits Play Area located just outside of Sears on the lower level. Lot's of fun for the little one's to play and romp while you relax. </p> </td> </tr> </tbody> </table>
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Coca-Cola Vending Locations:<br /> <br /> *Lower Level, next Journey's Kidz<br /> *Lower Level, in front of Crazy 8<br /> *Lower Level, in front of Bebe<br /> *Lower Level, in front of Things Remembered<br /> *Lower Level, in front of Express<br /> *Upper Level, in front of Macy's<br /> *Upper Level, next to Regis Hairstylists<br /> *Upper Level, next to American Eagle<br /> *Upper Level, between Spencer's and Mastercuts
<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=8401+Gateway+Boulevard+West&stateProvince=TX&city=El+Paso&country=USA&postalCode=79925&temp1=0511" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=8401+Gateway+Boulevard+West&stateProvince=TX&city=El+Paso&country=USA&postalCode=79925&temp1=0511" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check. Download the free app from the App Store℠ for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
For information concerning lost and found items, please call the Mall Shopping Line at (915) 779-7070 and connect to the Security Department.
Mall doors are open every morning at 7:00am for mall walkers.
Several mall employees are bi-lingual and are available to assist customers. If assistance is needed, please inquire at Simon Guest Services located on the Lower Level, across from Abercrombie & Fitch.
Cielo Vista Mall has several designated handicapped parking spaces located throughout the parking lot. These are located by the main entrances to the mall, by the department store entrances.
Shuttle bus service to the mall is not offered. There is city bus service to the mall via Sun Metro. Contact Sun Metro at (915) 533-3333 for specific city bus schedules.
Simon Guest Services
Guest Services Booth Hours: <br /> M-F 10:00-7:00 PM<br /> Sat. 10:00-8:00 PM<br /> Sun. 12:00-6:00 PM
Simon Kidgits Club
<FONT face=Helv size=2> <P>The Simon Kidgits Club® is the fun club for kids with games, Simon Mall discounts and special events at the mall. As a member, kids and their parents can enjoy the many benefits of the program including: </P> <P align=center>Interactive Kids events | Family-Friendly and Money-Saving Coupons from Mall Retailers | Birthday Club and Gift Redemption for Kids | Simon Kidgits Newsletter with games and educational elements | other membership exclusives! </P> <P>Interested in becoming a member? You can register on-line, at any Simon Kidgits Club event or the Customer Service location. The yearly membership is just $5. Join Today! <A href="/kidgits/signup/index.aspx">http://www.simon.com/kidgits/signup/index.aspx</A></P></FONT>
Soft Seating Locations:<br /> <br /> *Lower Level, in front of Macy's<br /> *Lower Level, in front of Women's Dillard's<br /> *Lower Level, in front of Apple Store<br /> *Lower Level, in front of Men's Dillard's<br /> *Upper Level, in front of Women's Dillard's<br /> *Upper Level, in front of JC Penney<br />
Kiddie Kruzzer strollers can be rented for $5 each. Customers receive a .50 cents refund upon returning the stroller to the rental unit. Units are located on the Upper Level just to the left of the JC Penney entrance, Lower Level by the South Main entrance and Upper Level, West Main entrance.
A limited number of wheelchairs are available for use at Simon Guest Services. Customers must complete a checkout form and provide appropriate ID. No fee is charged for this service.
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