Amenities Legend

Accessible Parking

Handicapped accessible parking is available. 


Travelex ATMs are located near Sephora on Level 1 and the Food Court on Level 2. Salem Five Cents Savings Bank and Bank of America also offer ATM services on Level 1.

Baby Changing Station

We offer Baby Changing Stations in all of our restrooms.

Bike Racks

Bike racks are available at our Lord & Taylor entrance.

Bus Stop

MBTA services are available outside of Macy's and the Lux Express and B Line bus services are available by Uno Pizzeria & Grill.

Children's Play Area

Our play area features a playhouse, climbing structures, toys and diaper changing station. It is open during normal mall hours, and provides families and children a safe and fun area to play while other family members are shopping.  The play area is sponsored by Floating Hospital for Children at Tufts Medical Center.

Coca-Cola Vending

We offer Coca-Cola Vending throughout the mall on the upper and lower levels.

Complimentary Coat & Package Check

Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.

EV (Electric Vehicle) Charging Stations

Electric Vehicle (EV) drivers are now able to plug in and charge their cars while they shop or grab a bite to eat at Burlington's high end shopping destination.  Burlington Mall's Freedom Station offers a CHAdeMO DC fast charger, that provides speed and convenience with the ability to provide a LEAF or Tesla approximately 40 miles of range in 15 minutes of charging, and a Level 2 charger, which supports all EVs and plug-in Hybrids.  The Freedom Station is located in the parking lot across from Besito Mexican Restaurant and Bobby's Burger Palace.

Family Restrooms

Our Family Restroom is located near the Food Court on Level 2.

Fax & Copies

Have copies made or send a fax!  Please visit Guest Services on the lower level in the Lord & Taylor wing. Copies are $.25 each.  Faxing services cost $2 for the first page and $1 for each additional page.  All proceeds go to benefit the Simon Youth Foundation.

Food Court

Our Food Court is located on Level 2 and includes the following restaurants: ShotCakes, Charley's Philly Steaks, Appleseed, Master Wok, Gourmet India, Pizzeria Regina, Big Easy Grille, Chick- fil-A, Ruby Thai's Kitchen, Subway and Sushi Café. Please use the entrance near Legal Seafood.

Foreign Currency Online Ordering with Travelex

Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="">Travelex now</a>.

Gift Wrapping

Gift Wrap is offered Monday &ndash; Sunday during mall hours at Simon Guest Services, which is located on Level 1 in Center Court. Guests can have parcels wrapped for a suggested donation. All proceeds benefit the Simon Youth Foundation.

Handicapped Accessible Restrooms

All of our restrooms are Handicapped Accessible.

Lost and Found

You may inquire about Lost and Found items by calling the Mall Office at (781) 272-8668.


Lottery tickets are sold at Gateway Newstands near the Food Court on Level 2.


Our mailboxes are located between the Rainforest Caf&eacute; and Lord &amp; Taylor entrances.

Mall Walking

The Walk for Wellness program is open to walkers of all ages and fitness levels, free of charge.&nbsp; Enter through the Food Court entrance, near Legal Sea Foods, beginning at 7:00am Monday through Saturday and Sunday at 8:00am. &nbsp;<br /> <br /> One full lap on the lower level equals about .85 miles, four laps is a little over 3 miles.

Management Office

Our Mall Office is located on Level 1,&nbsp;between The Children's Place and LoveSac.&nbsp;It is near the Legal Seafood entrance.

Mobile Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Nursing Mothers Lounge

The Nursing Mothers Lounge&nbsp;is for the convenience and privacy of nursing and changing your child.&nbsp;It is located&nbsp;on Level 2, near the Food Court.


More than 5,700 parking spaces, including more than 130 handicapped spaces, are available.

Public Transportation

While Burlington Mall does not have an actual cab stand, local taxis frequently stop at the Legal Sea Foods entrance.&nbsp; A Guest Services Associate will happily assist you in calling for taxi pick-up at any time.

Retailer Gift Cards

Retailer Gift Cards may be purchased at our Guest Services Booth, located on Level 1 near Burberry and Sephora.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Guest Services

Our Guest Services staff is available to help make your shopping experience easy and enjoyable. &nbsp;

Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.


<P>Stamps are available at CVS on the lower level next to Lord &amp; Taylor. U.S. Postal mailboxes are now located right outside the double doors next to CVS.</P>

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</span><span style="font-family: Tms Rmn;"> </span></p>

Wheelchairs (Complimentary)

Complimentary wheelchairs are available to those in need at Guest Services, located in the Lower Level Lord &amp; Taylor Wing.&nbsp; A form must be filled out, and your valid driver's license will be held until the return of the loaned wheelchair.&nbsp; Availability is limited.&nbsp; The best entrance to use to access the wheelchairs is in the rear of the mall facing New England Executive Park in between Lord &amp; Taylor and the main building entrance.&nbsp; There is seating available in this location to allow those in a need a seat while a wheelchair is signed out.

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.