Handicapped accessible parking is available.
AED (Automatic External Defibrillator)
We have 3 AED's on site. One at Simon Guest Services, one in our Security Office near the Food Court, and one in our Security Vehicle.
Travelex ATMs are located near Sephora on the Lower Level and the Food Court on the Upper Level. Salem Five Cents Savings Bank and Bank of America also offer ATM services on the Lower Level.
Baby Changing Station
We offer Baby Changing Stations in all of our restrooms.
Bike racks are available at our Lord & Taylor entrance.
MBTA services are available outside of Macy's and the Lux Express and B Line bus services are available by Uno Pizzeria & Grill.
Children's Play Area
Our play area features a playhouse, climbing structures, toys and diaper changing station. It is open during normal mall hours, and provides families and children a safe and fun area to play while other family members are shopping. The play area is sponsored by Floating Hospital for Children at Tufts Medical Center.
Coat Check is available at Simon Guest Services.
We offer Coca-Cola Vending throughout the mall on the upper and lower levels.
Complimentary Coat & Package Check
Complimentary coat & package check is available at Simon Guest Services® Simply bring your coat, bag or package by and a guest service representative will gladly receive and store your item(s) while you shop or dine. This free service is available during mall hours.
Drinking Fountains are located on the Lower Level near the Restrooms by Besito Mexican.
EV (Electric Vehicle) Charging Stations
Electric Vehicle (EV) drivers are now able to plug in and charge their cars while they shop or grab a bite to eat at Burlington's high end shopping destination. Burlington Mall's Freedom Station offers a CHAdeMO DC fast charger, that provides speed and convenience with the ability to provide a LEAF or Tesla approximately 40 miles of range in 15 minutes of charging, and a Level 2 charger, which supports all EVs and plug-in Hybrids. The Freedom Station is located in the parking lot across from Besito Mexican Restaurant and Bobby's Burger Palace.
Our Family Restroom is located near the Food Court on Level 2.
Fax & Copies
Have copies made or send a fax! Please visit Guest Services on the lower level in the Lord & Taylor wing. Copies are $.25 each. Faxing services cost $2 for the first page and $1 for each additional page. All proceeds go to benefit the Simon Youth Foundation.
Our Food Court is located on Level 2 and includes the following restaurants: Sushi Cafe, ShotCakes, Charley's Philly Steaks, Appleseed, Master Wok, Gourmet India, Pizzeria Regina, Wayback Burgers, Ruby Thai's Kitchen, Subway, Chick-fil-a, Big Easy Grille, and Maki of Japan. Please use the entrance near Legal Seafood.
Foreign Currency Online Ordering with Travelex
Order your travel money online for convenient home delivery. Did you know that some Simon center locations also include retail Travelex stores for your convenience. Travelex is the world's largest retail foreign currency exchange specialist, with over 1000 stores around the world. We can provide you with over 75 foreign currencies as well as a Cash Passport that can be pre-loaded with either Pounds or Euros and includes chip & PIN technology, a must when traveling in Europe. To get started, visit <a href="http://onlinetravelcurrency.com/mtwid000136/Home?utm_source=Simon&utm_medium=link&utm_campaign=146">Travelex now</a>.
Gift Wrap is offered Monday – Sunday during mall hours at Simon Guest Services, which is located on Level 1 in Center Court. Guests can have parcels wrapped for a suggested donation. All proceeds benefit the Simon Youth Foundation.
Handicapped Accessible Restrooms
All of our restrooms are Handicapped Accessible.
Lost and Found
You may inquire about Lost and Found items by calling the Mall Office at (781) 272-8668.
Lottery tickets are sold at Gateway Newstands near the Food Court on Level 2.
Our mailboxes are located between the Rainforest Café and Lord & Taylor entrances.
The Walk for Wellness program is open to walkers of all ages and fitness levels, free of charge. Enter through the Food Court entrance, near Legal Sea Foods, beginning at 7:00am Monday through Saturday and Sunday at 8:00am. <br /> <br /> One full lap on the lower level equals about .85 miles, four laps is a little over 3 miles.
Our Mall Office is located on Level 1, between The Children's Place and LoveSac. It is near the Legal Seafood entrance.
Mobile Device Charging Stations
You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!
Nursing Mothers Lounge
The Nursing Mothers Lounge is for the convenience and privacy of nursing and changing your child. It is located on Level 2, near the Food Court.
Package Check is available at Simon Guest Services.
More than 5,700 parking spaces, including more than 130 handicapped spaces, are available.
While Burlington Mall does not have an actual cab stand, local taxis frequently stop at the Legal Sea Foods entrance. A Guest Services Associate will happily assist you in calling for taxi pick-up at any time.
We have 4 sets of restrooms available in the mall, in addition to what is offered in our Anchor stores and Restaurants. In addition, we offer a Family Restroom near the Food Court.
Retailer Gift Cards
Retailer Gift Cards may be purchased at our Guest Services Booth, located on Level 1 near Burberry and Sephora.
Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.
Simon Guest Services
Our Guest Services staff is available to help make your shopping experience easy and enjoyable.
Simon Mobile App
The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.
We have 8 different Soft Seating Areas throughout the mall for you to relax in while taking a break from shopping.
<P>Stamps are available at CVS on the lower level next to Lord & Taylor. U.S. Postal mailboxes are now located right outside the double doors next to CVS.</P>
All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.
SYF Coin Wishing Wells
<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</span><span style="font-family: Tms Rmn;"> </span></p>
Complimentary wheelchairs are available to those in need at Guest Services, located in the Lower Level Lord & Taylor Wing. A form must be filled out, and your valid driver's license will be held until the return of the loaned wheelchair. Availability is limited. The best entrance to use to access the wheelchairs is in the rear of the mall facing New England Executive Park in between Lord & Taylor and the main building entrance. There is seating available in this location to allow those in a need a seat while a wheelchair is signed out.
Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
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