Amenities Legend

Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use  prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

AED (Automatic External Defibrillator)

Are located at Simon Guest Service in Macy's Court and in the Security Office.

Baby Changing Station

Are located in the Family,Women's and Men's Restroom in The Food Court.

Bus Stop

WRTA Bus #42, #25 and #27 pick up and drop off at the West Entrance (Sears)

Coca-Cola Vending

Enjoy a refreshing Coke product located throughout the malls and outside by the Bus Stop

EV (Electric Vehicle) Charging Stations

Customers can now charge their electric vehicles with an EVgo subscription while shopping at the Auburn Mall. This subscription  can be obtained by calling the 800 number found on the charging station or visting and signing up. These charging stations are located on the West side of the mall closest to Sears. 

Fax & Copies

At Guest Service ~ copies are .25 each .  Faxes are $3 for the first page and $1 each additional page to send out and to receive a fax (508.832.2355) at Guest Service it is $1 per page.  Cash only

Gift Wrapping

Gift wrapping is available seasonally throughout the year. All proceeds benefit local charities.

iPhone® & Android™ App

The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps &amp; gift card balance check.<br /> &nbsp;<br /> Download the free app from the&nbsp;App Store&#8480 for iOS powered devices or from&nbsp;Google Play™; for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.

Lost and Found

Looking for a lost item, or find something that may be missed? Lost and found is&nbsp;kept at the Simon Guest Services Desk located in front of Macy's.&nbsp;

Mall Walking

Auburn Mall is the ideal place to walk for exercise. Doors open for mall walkers 2 hours before the mall opens. <br /> 4 laps around the Auburn Mall is equal to a little more than a mile.


Auburn Mall parking is free and plentiful! There is a 2-level parking structure near Macy's and Sears. Handicap parking is also available near every mall entrance.

Public Transportation

Avis Rent A Car in Sears Auto and WRTA Bus Transportation from the West Entrance.

Simon Guest Services

Our Guest Services staff is available to help make your shopping experience easy and enjoyable. &nbsp;

Simon Kidgits Club

A club for kids with learning, games and fun. Only Simon Kidgits<SUP><FONT size=2>sm</FONT></SUP> get a special invitation to Auburn Mall events, a quarterly newsletter with fun &amp; games, birthday card &amp; present, special mall discounts and more! For complete details, visit&nbsp;Simon Guest Services&nbsp;located in front of Macy's

Soft Seating

Relax in one of three soft seating areas located in the West side of the mall in front of Sears, the center of the mall in front of Macy's, and the East side of the mall located in front of Macy's Home Store.&nbsp;


Mailboxes are located at both mall entrances.


Strollers can be rented at Simon Guest Services, located in front of Macy's. Single stroller rentals are $4, double stroller rentals are $5. Photo ID or car keys are required as a deposit when renting a stroller.


Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.

Wheelchairs (Complimentary)

Complimentary wheelchairs are available at Simon Guest Services, located in front of Macy's. Photo ID is required as a deposit while the wheelchair is being used. If need additional assistance getting to Guest Services to rent a wheelchair, call 508-832-2314 for an escort. &nbsp;

Enhanced Cellular Connectivity

This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.

SYF Coin Wishing Wells

<p><span style="color: rgb(79, 79, 79); font-family: Arial; font-size: 16px;">The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.</span><span style="font-family: Tms Rmn;"> </span></p>

Parking for expectant moms or families with young children

The Auburn Mall is proud to provide parking reserved for expectant mothers and families with infants and young children. These spaces are located under the West parking deck located by the Sears entrance and the East parking deck located by Macy's Home Store.&nbsp;

Handicapped Parking

Handicapped accessible parking is available.&nbsp;

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