Wireless (Wi-Fi) Internet
We offer free wireless internet to our shoppers at this Simon mall. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "Simon WiFi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service. If there are any issues or questions, shoppers and tenants should contact the Wi-Fi network technical support hotline at (888) 726-5930 for assistance.
Simon Gift Cards
<p>Find the perfect gift at Guest Services, a gift card. What you give is what they get with the American Express® Simon Giftcard®. Now no fees after purchase and funds do not expire! Gift cards are available in any denomination between $20 to $500 and can be used at any Simon® mall and the millions of merchants that accept American Express Cards in the U.S.</p><p>Use only at US merchants that accept American Express Cards except cruise lines and casinos. Not for use at ATMs or for recurring payments. Not redeemable for cash. No fees after purchase. For more information, customer service, or Cardholder Agreement visit simongiftcard.com or call 1-800-331-5479. Issued by AEPCMC by license from American Express Travel Related Services Co., Inc.</p>
AED (Automatic External Defibrillator)
Are located at Simon Guest Service in Macy's Court and in the Security Office.
Baby Changing Station
Are located in the Family,Women's and Men's Restroom in The Food Court.
WRTA Bus #42, #25 and #27 pick up and drop off at the West Entrance (Sears)
Enjoy a refreshing Coke product located throughout the malls and outside by the Bus Stop
Fax & Copies
At Guest Service ~ copies are .25 each . Faxes are $3 for the first page and $1 each additional page to send out and to receive a fax (508.832.2355) at Guest Service it is $1 per page. Cash only
Gift wrapping is available seasonally throughout the year. All proceeds benefit local charities.
<BR>Plan to stay overnight and get a great rate on a hotel room near the mall. <A href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=385+Southbridge+Street&stateProvince=MA&city=Auburn&country=USA&postalCode=01501&temp1=4918" target=_blank>Click here</A> to book online or call 1-800-916-1681 to make your reservation today!<BR><A class=link-topbold href="http://travel.ian.com/index.jsp?cid=136146&pageName=hotSearch&advanced=true&advancedSearchType=address&streetAddress=385+Southbridge+Street&stateProvince=MA&city=Auburn&country=USA&postalCode=01501&temp1=4918" target=_blank><IMG src="/assets/mall/guestservices/affiliated_current.gif" border=0></A><BR><A href="http://travel.ian.com/index.jsp?pageName=promo&cid=136146" target=_blank>Save up to $100 - click here for more details</A>
iPhone® & Android™ App
The Simon Malls Mobile App can help you find your favorite stores, dining and entertainment options at the Simon Mall nearest you. You'll also be able to check out the latest deals and events available at your favorite mall right from your phone. And there are many more features designed to enhance your shopping experience including mall maps & gift card balance check.<br /> <br /> Download the free app from the App Store? for iOS powered devices or from Google Play™ for Android powered devices today. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
Lost and Found
Looking for a lost item, or find something that may be missed? Lost and found is kept at the Mall Security Office located between Gymboree and the Children's Place or stop by the Simon Guest Services, located in front of Macy's for assistance.
Auburn Mall is the ideal place to walk for exercise. Doors open for mall walkers 2 hours before the mall opens. <br /> 4 laps around the Auburn Mall is equal to a little more than a mile.
Auburn Mall parking is free and plentiful! There is a 2-level parking structure near Macy's and Sears. Handicap parking is also available near every mall entrance.
located at the back of The Food Court by the restrooms
Avis Rent A Car in Sears Auto and WRTA Bus Transportation from the West Entrance.
Simon Kidgits Club
A club for kids with learning, games and fun. Only Simon Kidgits<SUP><FONT size=2>sm</FONT></SUP> get a special invitation to Auburn Mall events, a quarterly newsletter with fun & games, birthday card & present, special mall discounts and more! For complete details, visit Simon Guest Services located in front of Macy's
Mailboxes are located at both mall entrances.
Strollers can be rented at Simon Guest Services, located in front of Macy's. Single stroller rentals are $4, double stroller rentals are $5. Photo ID or car keys are required as a deposit when renting a stroller.
Ticketmaster, the world's leading live entertainment ticketing company, now has a retail location at select Simon® Malls Guest Services Booths. You can access event information and purchase tickets at Guest Services to a wide range of venues and entertainment options including sporting events, museums, theaters, performing arts and family shows. Did you purchase tickets from Ticketmaster online? You can conveniently pick them up at our mall. Stop by Simon Guest Services for all of your Ticketmaster ticketing needs.
Complimentary wheelchairs are available at Simon Guest Services, located in front of Macy's. Photo ID is required as a deposit while the wheelchair is being used.
Enhanced Cellular Connectivity
This property features enhanced cellular connectivity that improves the signal strength and brings the cell phone tower inside of the mall.
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