Site availability has steadily improved since our tweet about the cyber attack. Client info remains secure. Thanks for your patience!
@KeyBank_Help - 5/1/2013
We're experiencing technical issues & are working to resolve them. We apologize for any inconvenience & appreciate your patience.
@KeyBank_Help - 5/6/2013
Hi fans. Thanks for your patience today. Our system outages have been resolved, and online banking (www.key.com) is again accessible. We appreciate your business.
KeyBankCommunity - 5/6/2013
Sowing the seeds of change! Our Reporting Strategist Meg Ansley and Philanthropy Intern Yasmeen Muhammad volunteered at the wildflower booth at yesterday's Earth Fest in Cleveland, Ohio. We support and go green whenever possible!
KeyBankCommunity - 4/22/2013
Thanks for your patience as Key.com has not been accessible since approximately 10:10AM ET today. We are experiencing a cyber attack designed to prevent clients from accessing online systems such as online banking and making it hard to connect to Key.com. Client funds and information stored at KeyBank are safe. You can use our ATMs or our award-winning mobile apps for iPhone, iPad or Android, visit a branch or call 1-800-KEY2YOU. Thank you.
KeyBankCommunity - 5/1/2013
We appreciate your patience as we worked to mitigate the impact of the cyber attack that we experienced earlier today. The availability of our website and online banking have steadily improved throughout the day. The personal and account information of Key's clients remains secure. It is possible that you might still experience a very brief instance of limited availability, but those circumstances should be few and far between. In such a case, you may attempt to reload the page.
KeyBankCommunity - 5/1/2013
We're experiencing technical issues & are working to resolve them. We apologize for any inconvenience & appreciate your patience.
KeyBankCommunity - 5/6/2013
Access to our website is limited right now by a cyber attack. Urgent banking needs? Use our mobile app, a branch or 1-800-Key2You.
@KeyBank_Help - 5/1/2013
2/2 If you still continue to have login issues please contact us at 800-539-1539. ^JT
@KeyBank_Help - 4/22/2013
Thanks for your patience today. Our system outages have been resolved. Online Banking and 1-800-KEY2YOU are up and ready to help.
@KeyBank_Help - 5/6/2013