Human Resources: Job Details

 

Title

Retail and Restaurant Openings

Department/Mall

Miller Hill Mall

Location

Duluth, MN

Description

LensCrafters Sales Associate

GENERAL FUNCTION
Create exceptional value in the lives of our customers by delivering legendary customer service and crafting perfect quality eyewear in about an hour. Ensure customers are always delighted by performing the key steps of the LC Loves Customers selling model. To understand and bring to life Luxottica's Characteristics.
MAJOR DUTIES AND RESPONSIBILITIES
Engages every customer that enters the store.
Asks questions to uncover the reason for the customer's visit.
Recommends products and services that would serve the customer.
Is attentive to details; reviews prescriptions and identifies special needs, consulting with Optician when necessary.
Strives to achieve all store metrics.
Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution.
Demonstrates good product knowledge; takes the initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs. Suggests improvements and recommends solutions to problems. Reinforces customer's final selection.
KNOWLEDGE AND SKILLS
Strong communication skills
Strong basic math skills (addition, subtraction, multiplication, division)
Awareness of current fashion trends is a plus
Strong interpersonal skills (friendly, caring, patient)
Sales skills
Familiarity with cash registers, computers and calculators
EDUCATION/EXPERIENCE
High School Graduate or equivalent
Previous experience in customer service, retail or optical preferred
WORKING CONDITIONS
On feet most of the day
Flexible availability is needed including evenings and weekends
LensCrafters provides extensive on the job training and a competitive compensation package. EOE
Must come in to store to fill out application. No calls please.

• Location: Miller Hill Mall
• Compensation: Hourly plus Commissions
• This is a part-time job.
• OK for recruiters to contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.